hr generalist resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seasoned and goal oriented human resources business partner in corporate human resources and not-for-profit organizations setting as both a leader and individual contributor. 10+ years of hands-on experience with proficiency in talent acquisition and HR operational efficiency strategies.

  • Taleo/ ADP / PeopleSoft HRMS 8.3
  • Outlook / Lotus Notes
  • Microsoft Office 2016
  • FMLA/ADA/EEO/Employment Law
  • Staff Recruitment & Retention
  • Orientation & On-Boarding
  • Employee Relations
  • HR Project Management
  • Training & Development
  • Performance Management
  • Enforce HR Policies & Procedures
Work History
12/2014 to Current HR Generalist Martinrea International Inc. | Riverside, MO,

Graham Windham is a child welfare agency which offers children and families community support services, foster care services and residential services

  • Provide full life cycle recruitment for Foster Care Program and Residential Treatment Center, largest business units within agency
  • Orchestrate on-site and virtual hiring events, attend college recruitment fairs and work with local community partners and utilize other recruitment sources such as social media to attract qualified candidates
  • Generate specific candidate pool for career opportunities through strategic placement of advertisement, evaluation of applicant credentials, and conducting initial pre-screening assessments.
  • Responsible for extending offers of employment and conducting Pre-employment/credentialing process for identified hires, Exit interviews for voluntary terminations, HR reporting, HRIS and Time/Attendance input
  • Directed investigations of employee relations problems and provided written case summaries for HR heads final recommendation and dispute resolution
  • Provided guidance and counseling to program management and employees in company procedures and policies.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system.
02/2012 to 06/2014 Relevant Human Resources Work History Martinrea International Inc. | Jonesville, MI,

Starr Companies - Recruiter

MetLife Financial Solutions - Recruiter/Operations Manager

06/2010 to 09/2011 HR Generalist Citarella Fine Foods | City, STATE,

Specialty retailer offering superior quality gourmet food items throughout NYC and the Hamptons, including restaurant, wholesale, manufacture operations and catering services.

  • Responsible for fulfilling hiring needs of all divisions of Citarella, including retail, wholesale, office support, restaurant and warehouse (exempt and non-exempt level roles) from sourcing to new hire.
  • Created Open to Hire report recording weekly quality of hire metrics, while effectively maintaining organizational and time management skills in extremely fast pace, high volume recruitment environment Ensure that all recruiting practices were in compliance with applicable federal, state and local regulations pertaining to EEO, immigration and company policy. Responsible for promoting and maintaining fair employment practices.
  • Managed pre-employment screening process, including reference checks, background checks and coordinating drug screens for all identified hires.
  • Accurately managed all aspects of payroll administration for over 600 employees. Successfully managed all aspects of administrative duties including payroll, Cobra administration, 401k plan, medical, dental, and life insurance. Consistently monitored, reviewed, and edited payroll for accuracy; answered questions and resolved problems regarding payroll, leave time, and insurance; maintained record of absent and tardy employees daily; balanced leave at end of each month; verified accuracy of payroll and made corrections and reconciliations as needed.
  • Researched salary survey vendors to help determine competitiveness of the company's compensation package and assisted in preparation of salary grade structure.
05/1999 to 01/2010 HR Manager/HR Coordinator/Administrative Assistant Lady Foot Locker | City, STATE,

(Division of Foot Locker, Inc.)

Leading specialty retailer providing athletic footwear, apparel and equipment through direct -to –customer business, internet and catalogue channels.

  • Effectively direct entire recruiting process internally from entry level to executive level for home office team. At year end 29 positions were filled: 19 promotions, 5 new hires and 5 cross divisional transfers. 100% of new hires retained at year end. Partnered with FTL counterpart in launch of 1st Foot Locker Summer internship program and FT college recruitment. Successfully negotiated lowest price for Career Fairs with vendors to conserve company profits.
  • Spearhead on boarding process, communicating company policy, culture, mission and goals to all employees. Ensure that all recruits are completely informed, greeted, and experience pleasant on boarding.
  • Manage Performance Appraisal process in partnership with VP of HR for entire LFL group. Conduct department training sessions for initial launch of on-line appraisal process for 125+ employees resulting in seamless transition to electronic performance management.
  • Managed new field team compensation control project as per corporate initiative as to be in compliance with Sarbanes-Oxley. Monitored all store pay requests and inquiries daily and approved accordingly. Constant communication with compensation team and field executives minimized overpay, back pay and productivity disruption. Wrote instructional tool for executive field team covering compensation control parameters and procedures. Saved $300k+ in company payroll and was nominated by finance team to receive company Profit Improvement Committee award in 2nd year of implementation.
  • Assumed responsibility of writing and producing monthly training materials and peak seasonal poster for field organization of 3k+ store employees to showcase new product during peak selling seasons and provide selling techniques to help sales associates achieve sales goals.
  • Provided various HR reporting, including: Turnover, Diversity, Compensation Surveys, and Time in Position report for quarterly bonus calculations and annual performance appraisals.
  • Encourage positive employee morale by implementing creative and cost-effective events to help increase employee satisfaction and productivity.
Expected in Executive Assistant Program, Certificate Awarded | Katharine Gibbs College, New York, NY GPA:

American Management Association (AMA) - New York, NY

Recruiting, Interviewing and Selecting Employees

Rockhurst University Continuing Education Center — New York, NY

Human Resources and the Law; FMLA Compliance

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Resume Overview

School Attended

  • Katharine Gibbs College

Job Titles Held:

  • HR Generalist
  • Relevant Human Resources Work History
  • HR Generalist
  • HR Manager/HR Coordinator/Administrative Assistant


  • Executive Assistant Program, Certificate Awarded

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