Hr Generalist resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Strategic HR professional with four years of progressive experience. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, employee retention, diversity equity and inclusion and employee relations.

Work History
HR Generalist, 01/2020 - 04/2020
Nestle International Paramus, NJ,
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits for US and Canadian employees.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Implemented and supervised orientation procedures for all new hires.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
  • Conducted employment verifications and investigations.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
Employee Experience Coordinator, 12/XXX8 - 02/2020
Education First Winnetka, IL,
  • Created and executed comprehensive engagement and retention strategies, including regular cadence of check-ins with individuals across organization.
  • Created and implemented end-to-end Human Resources Jira board allowing employees to ask both confidential and non-confidential HR, tech, and employee relations related questions with response turnover time of less than 24-hours.
  • Benchmarked external diversity best practices to identify new ways for advancing DEI.
  • Prepared key metrics to measure DEI initiatives and programs.
  • Managed HRIS ensuring accuracy in data entry and reporting.
  • Provided support for payroll, benefits, and IT administration.
  • Owned and communicated processes, policies, and programs to support team including employee benefits administration (health, welfare and retirement), leave management, and benefits system administration.
  • Designed and conducted employee exit interviews and performed analysis for retention.
  • Provides support and leadership in issue resolution on employee data issues.
  • Drafted and administered HR-related documentation
  • Responded to employee concerns and worked closely with managers to resolve conflicts.
  • Streamlined and consolidated leave of absence policies for paid and unpaid leaves.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Owned and managed provisioning of Slack, G-suite, and Jira.
Admissions Counselor, 09/XXX7 - 10/XXX9
Bethel Saint Paul, MN,
  • Increased enrollment within assigned territory by 23% from previous year's recruitment efforts.
  • Developed and presented seminars about university at over 200 high schools, community college events, outreach events, and other locations.
  • Lead university Information presentations to groups as large as 300.
  • Conducted open house sessions and orientations to ensure applicants are fully informed of requirements and processes.
  • Managed University's Enhanced Freshman Experience Program with application review, event management, and counsel.
  • Seamlessly planned and executed Accepted Students' Reception within assigned territory for over 160 people.
  • Reviewed admissions applications and evaluated student credentials.
  • Conducted interviews and evaluated dozens prospective students based on needs, desires, interests, qualifications, motivations, and commitments.
Senior Admissions Representative, 07/XXX6 - 09/XXX7
Cortiva Institute City, STATE,
  • Completed an average of 150 recruitment calls daily to potential leads.
  • Met and exceeded all enrollment quotas for each starting semester.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Successfully scheduled and conducted interviews and pursued qualified leads.
  • Directed students through admissions process with one-on-one follow up to ensure successful completion of enrollment process in fulfillment of monthly quota.
  • Maintained strong relationships with active and past students, enhancing school retention and promoting additional education.
  • Co-facilitated campus activities and off campus promotions at Career Fairs and local businesses to generate new enrollments.
Bachelor of Arts: Legal Studies, Expected in
Fairleigh Dickinson University - Teaneck, NJ
  • Employee Engagement - Employee Relations & Diversity -Employee Performance Improvement - HR Policy, Process and Systems Design - Change Management
  • Workday - Namely - Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) - GSuite (Sheets, Docs, Slides, Admin) - Jira - Slack - Salesforce - Airtable - Lattice - Netdocuments - - Microsoft Teams - TripActions - Expensify

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Resume Overview

School Attended

  • Fairleigh Dickinson University

Job Titles Held:

  • HR Generalist
  • Employee Experience Coordinator
  • Admissions Counselor
  • Senior Admissions Representative


  • Bachelor of Arts

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