Personable customer service manager offering 10+ years of unique experience in HR and CS. Solid team player with outgoing, positive demeanor and proven skills in quickly establishing rapport with clients. Proven ability to re-energize and restructure organizations, develop high-performance teams, and streamline day-to-day office activities. Motivated to maintain customer satisfaction and contribute to company success. Forward-thinking coaching and staff development plans to build teams who surpass company targets.
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