hr generalist resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Diplomatic Human Resources Specialist with [Number] years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing and scheduling interviews, and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction. Resourceful and meticulous Recruiter with over [Number] years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers, and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.

  • HRIS Applications Proficient
  • Personnel Recruitment
  • Personnel Engagement
  • Performance Appraisal
  • In-Person and Telephone Interviewing
  • Policies Implementation
  • Employment Recordkeeping
  • Work Complaint Handling
  • Policy Interpretation
  • Report Preparation
  • Decision Making
  • Employee Orientation
  • Networking and Partnership Development
  • Applicant Qualification
  • Candidate Searching
  • New Hire Onboarding
  • Harassment Investigation
  • Employee Hiring
  • Conflict Resolution Tactics
  • HR Information Systems
  • Customer Relations
  • Microsoft Office Suite
  • Complex Problem-Solving
  • Financial Resource Management
  • Team Building Leadership
  • Service Oriented
  • Service-Oriented
  • Proactive and Focused
03/2021 to Current HR Generalist Pepco Energy Services | Bethesda, MD,
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Guided department managers on hiring practices, salary ranges and position request forms.
  • Introduced in-house employee career path program to increase long-term business success.
  • Advocated on behalf of personnel by gathering feedback and urging managers to actively identify and pursue conflict resolutions.
  • Organized company-wide events to increase personnel engagement and satisfaction.
  • Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Completed onboarding and new hire orientation for employees.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Planned and conducted new employee onboarding.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Updated database with payroll and employee information.
  • Conducted employee hiring and exit interviews.
  • Assisted with outreach and recruitment activities to acquire qualified talent.
  • Created and modified job descriptions within all departments.
  • Planned, implemented, and conducted training for new hires.
  • Recruited and on-boarded [Number] full time industrial engineers and support staff.
10/2018 to 03/2021 HR Coordinator Airgas Inc | Hagerstown, MD,
  • Explained human resources policies and procedures to employees.
  • Assessed employee performance and issued disciplinary notices.
  • Answered employee questions during entrance and exit interview processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Selected and interviewed candidates for all available positions.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Conducted telephone and onsite exit interviews for all employees.
  • Created job descriptions to attract targeted talent pool within market wage range.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
10/2014 to 10/2017 Branch Manager Aa Asphalting, Llc | Sumner, WA,
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Networked within communities to identify and capitalize on business opportunities.
  • Analyzed applicants' financial status and credit and property evaluations to determine feasibility of granting loans.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Coordinated special update and conversion projects and monitored key performance metrics.
  • Reviewed applications against established parameters to determine approval, rejection or modification requirements.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Communicated with company department to uncover recruitment needs.
  • Coordinated interviews with qualified applicants and created shortlist.
  • Directed work of [Number] direct reports recruiting for [Type] and [Type] positions.
03/2002 to 10/2014 AVP/Branch Manager Navigant Credit Union | Warwick, RI,
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Made continuous business adjustments to improve branch operations.
  • Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
  • Promoted managers from employee ranks to encourage performance and maintain continuity of leadership.
  • Managed largest branch in [Location] region, achieving high customer satisfaction rates
  • Articulated growth objectives and operating plans.
  • Led banking tasks, business administration and financial decision-making to ensure first-class client services.
  • Complied applications and paperwork and double-checked for accuracy.
  • Submitted applications to credit analysts.
  • Developed and maintained relationships with local real estate agents.
  • Approved loans that met specifications.
  • Monitored loan serving agreements and loan covenants to ensure compliance.
Education and Training
Expected in 08/2018 to to Master of Science | Management And Leadership Montreat College, Asheville, NC, GPA:
  • Professional in Human Resources (PHR)

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Resume Overview

School Attended

  • Montreat College

Job Titles Held:

  • HR Generalist
  • HR Coordinator
  • Branch Manager
  • AVP/Branch Manager


  • Master of Science

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