Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

A Human Resources professional with 6+ years’ experience. Abilities include serving as an expert resource for strategic business initiatives, workforce development and analytics, human resource management, workplace best practices, organizational enhancement, risk management, performance measurement, and other organizational consulting functions. Skilled at full cycle recruiting and payroll with strong communications skills. PROFESSIONAL STRENGTHS Six Sigma Wages, Salary & Sales Pre-Employment Screening Personnel Recruitment HR Management Benefits and Compensation Training and Development Teamwork & Risk Management File and records management Project organization Organizational Development Payroll & Customer Service

  • Personnel recruitment
  • Personnel engagement
  • HRIS applications proficient
  • Benefits administrator
  • Cost reductions
  • Affirmative action
  • Workplace diversity cultivation
  • Performance management
  • HR services
  • Payroll and benefits administration
  • Talent acquisition
  • Time and labor control
  • Payroll completion
  • Vendor relations
  • HR program development
  • Presentation preparation
  • Complex problem-solving
HR Generalist, 03/2021 to Current
Quality Custom DistributionDallas, TX,

Employee HR Life Cycle

• Recruiter and Talent Acquisition Support

• Managing sourcing platforms

• ATS and Onboarding SME for New Hires, onboarding, background checks, and offers

• Pre-hire Assessment Management

• Drug screen administration

• Create/send offer and promo letters for exempt & non-exempt positions

• Manages/process compensation changes & promotions

• Coordination of Corporate interviews

• New hire & Termination benefits processing/cobra initiation

• Employee Relations, Investigations, and Problem Resolution

• Union and Non-Union Exposure

• Conducting and organizing Training and Development Initiatives

Vendor Administration and Management

• New Hire and Onboarding Administration and Reporting

• Training and Development Initiatives and administration

• Manages HR Phone calls

• Referral Management

• Recognition Management

• Liaison and Invoice processing of Discovery HSA, FSA, and Cobra for all current and former employees

• Wellness Communications Liaison

• Vendor relations w/temp agencies, Invoice and Check Request processing

Analytics and Data Management

• Sourcing Reports

• Reporting of CB Metrics - weekly

• HR projects

• Referral metrics

• Cycle time

• Wage analysis

• Turnover analysis

Family Service Worker, 08/2019 to 02/2021
Youth VillagesGreenville, NC,
  • Determined eligibility of families for federal and state assistance programs written and orally, explaining case decisions based on complex rules and regulations.
  • Maintained ongoing documentation for case decisions for review at both the state and federal levels and completed case plans.
  • Provided critical service to both the community and individuals which assisted in making a profound impact on families working through difficulties and provided the community with stability.
  • This helped community health and related expenditures such as, reduced unpaid emergency room visits; reduced crime rates as people are given access to food and medical care; better conditions in schools as children received food and medical care needed to flourish and vastly improved mental health for the community as people were helped through difficult times.
  • Required to have tact, diplomacy, good communication, problem-solving skills and the ability to interface with a wide range of personality types.
  • This ensured regular communication with families (phone calls, group activities, home visits, and classroom visits) promoting partnerships.
  • Participated in the interviewing process of new hires and conducted staff evaluations and assessments, while also attending or facilitate meetings and trainings as directed by supervisor.
Human Resource Specialist/ Assistant Manager, 04/2014 to 08/2019
Rural Community Insurance/ Briscoe TaxesCity, STATE,
  • Recruited, screened, interviewed, and placed workers while also handling employee relations, compensation and benefits, and training.
  • Researched issues for associates with discrepancies, handled payroll questions, fixed invoice issues, reduced expenses by implementing competitive programs and process improvements.
  • Data analysis on employee turnover, headcount and new hire to help growth the company, recommend training opportunities while minimizing hiring expenditure.
  • Orient new employees by explaining company or organization policies, procedures, and benefits.
  • Maintained knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Prepared and maintained employment records related to events, such as hiring, termination, background checks, leaves, transfers, or promotions, using human resources management system software.
  • Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Employee engagement: oversaw employee satisfaction and productivity helping to increase the right conditions for all employees; an approach used to increase the chances of business success, contributing to organizational and individual performance, productivity and well-being.
Education and Training
Business Administration and Management: MBA: , Expected in
Louisiana State University at Shreveport - Shreveport, LA
GPA: 3.4
Process Improvement, Lean Transformation and Finance: , Expected in
- ,
BSc: Criminal Justice, Expected in 01/2018
University of Arkansas at Monticello - Monticello, AR
Deans List recipient
  • Microsoft suite & QuickBooks.
  • AS400.
  • PeopleSoft.
  • Social Media platforms.
  • New Hire MVP – 2014.
  • Improved employee and client relationships – 2016.

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School Attended

  • Louisiana State University at Shreveport
  • University of Arkansas at Monticello

Job Titles Held:

  • HR Generalist
  • Family Service Worker
  • Human Resource Specialist/ Assistant Manager


  • Business Administration and Management: MBA
  • Process Improvement, Lean Transformation and Finance
  • BSc

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