hr generalist resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
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Work History
HR Generalist, 01/2022 to Current Emerson Electric Co. – Mount Pleasant, WI,
Developed and audited workplace, employee, and management policies and procedures.
Coached and supported managers through employee relations matters, feedback delivery, performance improvement, and management
Led all green card and immigration processes and managed communication channels to provide a high level of service and consultation to immigration inquiries.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Trained and mentored junior-level team members on HR best practices, including state and local employment laws, immigration laws, and benefits enrollment.
Built company employee handbook to cover company policies, disciplinary procedures, code of conduct, and benefits information.
Oversaw legal compliance with federal, state, and local laws and regulations, in addition to compliance with company policies and procedures.
Advised senior leadership on change management challenges and drove minor investigations and reorganizations.
Compiled reports from various sources and analyzed data to provide valuable and seamless HR metrics.
Administered and led exit interviews and employee relations matters efficiently.
HR Generalist, 01/2021 to 02/2022 Emerson Electric Co. – Novi, MI,
Launched company-wide HR strategies, practices, benefits, and compensation policies to drive departmental and business objectives.
Designed and delivered training programs to improve employee development and retention.
Implemented employee relations policies and procedures to improve team effectiveness.
Provided career development coaching and guidance to employees.
Conducted performance evaluations and developed improvement plans for underperforming employees.
Developed and implemented strategies for improving team culture and employee engagement
Resolved conflicts and addressed employee concerns in a timely and effective manner
Maintained employee records and updated HR databases
Collaborated with management to identify and address organizational development needs.
Demonstrated strong written and verbal communication skills, including the ability to deliver presentations and facilitate meetings.
Built strong and lasting relationships with employees at all levels of the organization.
Led performance review calibration sessions and assisted with associated pay increase suggestions.
Conserved time and improved workflows by handling special projects and emergency solutions.
Managed, processed, and finalized all employee immigration cases.
Designed, implemented, and led orientation programs for new employees, covering job responsibilities, procedures, and company policies.
Oversaw investigations into discrimination, harassment, or other workplace claims.
Partnered with and advised managers on performance management, management practices, inclusive management, etc.
Employee Experience Coordinator, 12/XXX8 to 03/2020 Education First – Sammamish, WA,
Created and executed comprehensive engagement and retention strategies, including regular check-ins with individuals across the organization.
Created and implemented end-to-end Human Resources Jira board allowing employees to ask confidential and non-confidential HR, tech, and employee relations-related questions with a response turnover time of less than 24 hours.
Benchmarked external diversity best practices to identify new ways for advancing DEI.
Prepared key metrics to measure DEI initiatives and programs.
Managed HRIS ensuring accuracy in data entry and reporting.
Provided support for payroll, benefits, and IT administration.
Owned and communicated processes, policies, and programs to support the team, including employee benefits administration (health, welfare, and retirement), leave management, and benefits system administration.
Designed and conducted employee exit interviews and performed analysis for retention.
Provides support and leadership in issue resolution on employee data issues.
Responded to employee concerns and worked closely with managers to resolve conflicts.
Streamlined and consolidated leave of absence policies for paid and unpaid leaves.
Improved office efficiency by effectively managing internal communications and correspondence.
Owned and managed provisioning of Slack, G-suite, and Jira.
Admissions Counselor, 09/XXX7 to 10/XXX9 East Carolina University – Greenville, NC,
Increased enrollment within assigned territory by 23% from the previous year's recruitment efforts.
Developed and presented seminars about university at over 200 high schools, community college events, outreach events, and other locations.
Lead university information presentations to groups as large as 300.
Provided information about the university, including academic programs, financial aid, and campus life.
Conducted individual and group admissions presentations to high school and community college students.
Seamlessly planned and executed Accepted Students' Reception for over 160 people within assigned territory.
Evaluated and processed undergraduate and graduate applications, including transcripts and test scores.
Managed on- and off-campus recruitment events and college fairs.
Assisted in the creation and implementation of recruitment and retention strategies.
Collaborated with other members of the admissions team to develop and execute recruitment plans.
Summary
Strategic HR professional with five years of progressive experience. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing employee performance, retention, and employee relations.
HR & HR Tech Skills
Employee Engagement - Employee Relations & Diversity -Employee Performance Improvement - HR Policy, Process and Systems Design - Change Management
Workday - Namely - BambooHR - Lever - Asana - Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) - GSuite (Sheets, Docs, Slides, Admin) - Jira - Slack - Salesforce - Airtable - Lattice - Netdocuments - Monday.com - Microsoft Teams - TripActions - Expensify
Education
Bachelor of Arts: Legal Studies, Expected in 02/XXX5 to Fairleigh Dickinson University - Teaneck, NJ GPA:
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