Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dynamic and goal-oriented Human Resources Professional eager to contribute to team success. Areas of expertise include employee relations talents, training, retention and recruitment, benefits administration and records management. Organized and hardworking with outstanding multitasking and problem-solving capabilities. Fluent in English and Spanish.

  • Benefits and compensation
  • Training development
  • Talent management
  • Wages and salary
  • Team Building
  • Training and mentoring
  • File and records management
  • Recruitment
  • Flexible & Adaptable
  • Computer proficiency
  • Self-motivated professional
  • Pre-Employment Screening
Work History
10/2019 to Current
HR Generalist Quantitech Duke Field, FL,
  • Work closely with management and employees to enhance work environment, employee engagement, and increase productivity and retention.
  • Provide guidance and recommendations on pay related matters that support hiring, promotions, and transfers.
  • Responsible for the recruitment process, resume selection, initial interview, hiring and orientation.
  • Recommend new approaches, policies, procedures, and updates to Company's Handbook.
  • Identify training needs for business and individual leadership coaching needs.
  • Address all employee relations issues, provide coaching, PIPs, counseling, career development to supervisors and employees.
  • Conduct investigation, proper documentation, and terminations.
  • Partner with legal counsel as needed to determine risk and liability on associate relation issues as well as ensure company and staff comply with labor laws.
  • Interpret and communicate HR policies, procedures, laws, and standards to new and existing employees.
  • Ensure federal, state, and local compliance related to employment and workplace expectations.
  • Administer employee training sessions, including sexual harassment and benefits to include completing appropriate paperwork and processing updates as needed.
  • Process and administer payroll system reporting and processing of payroll.
  • Monitor all LOA's and WC claims.
  • Respond to unemployment claims, investigations, and appeals.
  • File EEO-1 and 5500 annually report.
  • 401K contribution/deductions entry and reporting.
  • Work on analytical excel reports related to payroll, labor, hours, benefits, time off and headcount.
  • Oversee the compliance of all COVID-19 and other safety related procedures.
03/2017 to 03/2020
HR Coordinator Ascension Health Omaha, NE,
  • First point of contact for employee issues for supervisors and production/team leads.
  • Responsible for full investigation, documentation and advise management of appropriate resolution.
  • Process new hire onboarding, warnings and provide counseling to employees as needed.
  • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Maintain and update company job descriptions and policies.
  • Coordinate temporary staff with staffing agencies.
  • Responsible for submitting and approving timecards and incentives to staffing agencies.
  • Review ADP daily for accuracy and adjust miss punches.
  • Update payroll and personnel records by entering changes in exceptions, job titles, salary, and department transfers.
  • Partner with the Benefits department in administering open enrollment and benefits programs.
  • Record, track, and monthly PTO reporting (vacation, sick leave, and leaves of absence).
  • Prepare monthly headcount report for salaried, permanent, and temporary employees.
  • Responsible for the proper handling and reporting of workplace injuries to the insurance company and proper authorities when necessary.
  • Maintain records, reports and logs to conform to EEO regulations for yearly submission.
  • Administer various human resource plans and procedures for all organization personnel; assists in the development and implementation of personnel policies and procedures; prepare and maintain the employee handbook, policies, and procedures manual.
  • Prepare employee separation notices and related documentation and conduct exit interviews to determine reasons behind separations.
  • Document translation as needed.
02/2016 to 03/2017
On-Boarding Specialist/Payroll Alteryx Inc. Michigan, ND,
  • Facilitated and managed all on-boarding processes & procedures based upon candidate's state residence and client's hiring requirements for HR National Account recruitment team.
  • Initiated required background checks; adjudicate background screening; collect all client required documents, provide offer letter and appropriate wage notification.
  • Ensured completion of I-9 (E-Verify) W-4 form and pre-employment paperwork.
  • Responsible for the processing of all National Account timecards and expenses on a weekly basis.
  • Follow up on all aging and invoicing issues for customers to ensure timely, accurate payments.
  • Process weekly payroll for 200 employees.
05/2007 to 11/2015
Program Manager Volt Workforce Solutions City, STATE,
  • Program Management for Volt's national account Schneider Electric Costa Mesa & Chino, CA.
  • Prevent and resolve problems that can affect work situations for 150 temporary employees.
  • Ensured total customer satisfaction by handling all inquiries and resolving problems arising with Managers, Supervisors and/or Volt employees remotely and in person daily.
  • Managed the negotiating pay scales and fees.
  • Assisted HR and Safety Manager with new plant implementations.
  • Prepared payroll and expense reports for processing and manage payroll adjustments.
  • Monitored and ensured compliance with Volt and customer policies and procedures.
  • Conducted new employee orientation, interviews, counseling, verbal/written warnings and terminations via phone or mail.
  • Coordinated sourcing strategies, internet recruiting, and job posting.
  • Developed and maintained relationships with local organizations and career centers for recruiting purposes and attendant recruiting events.
  • Conducted annual one-on-one performance reviews with Volt employees.
  • Managed monthly Employee Recognition Program and special events.
  • Handled field employee related issues, such as coaching, counseling and making determinations to end employees' assignments and/or terminate their employment with Volt.
  • Partnered with Volt's and Customer's Human Resources Dept to help investigate a variety of issues (e.g.
  • EEOC, Wage and Hour, Harassment, ADA, Discrimination, employee disputes, etc.).
  • Performed reference checks, background checks and or drug testing on candidates.
  • Assisted employees with verification of employment letters, pay history, and recommendation letters.
  • Managed the safety process, including OSHA compliance, and Workers' Compensation.
  • Oversaw the claims handling process of workers' compensation claims to ensure high standards of care for all injured employees.
  • Responsible for completing employment verification request, EDD claim forms and attended unemployment hearings as needed.
Expected in 05/2015
Human Resources Management Certificate:
Cal State Fullerton - Fullerton,

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Resume Overview

School Attended

  • Cal State Fullerton

Job Titles Held:

  • HR Generalist
  • HR Coordinator
  • On-Boarding Specialist/Payroll
  • Program Manager


  • Human Resources Management Certificate

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