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hr generalist resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Office Supervisor with 12 years of experience in business administration. Excellent written and verbal communication skills, effective time management development implemented in office and raising productivity. Devoted work ethic and leadership to influence team building. Resourceful in cutting company costs and helping to boost customer satisfaction survey scores. Continuously adding to education and skills by attending seminars and conferences.

Skills
  • Knowledge in Department of Defense Contractors
  • Policies Implementation
  • Cost Reductions
  • Benefits Administrator
  • Affirmative Action
  • Employment Recordkeeping
  • Termination Documentation
  • Human Resources Management Systems
  • Affirmative Action Guidelines
  • Leave of Absence Transitions
  • Employment Data Tracking
  • Policy and Procedure Writing
  • In-Person and Telephone Interviewing
  • New Hire Onboarding
  • Promotion Coordination
  • Compensation and Payroll
  • Benefits Administration
  • Complex Problem-Solving
  • Operational Records Maintenance
  • Medical Coding Software
  • Verbal and Written Communication
  • Patient Care Assessment
  • HIPAA Compliant
Experience
05/2022 to Current HR Generalist Ferrero | North Canton, OH,
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Abided by DOD Contractors CBA's and WD Agreements.
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Was vigilant of overall company compliancy for 630 employees within 23 contracted sites.
  • Managed employee onboarding functions from end-to-end including new-hire orientation, and employment authorization verification via E-verify.
  • Supported strategy development to increase employee engagement and boost morale.
  • Coordinated benefits enrollment and worked with providers on routine administration tasks.
  • Worked with hiring manager to develop candidate criteria and target recruitment strategies.
  • Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation.
  • Advised senior executive team members with compensation structure adjustments and benefit plan options.
  • Maintained and updated employee records to reflect changes in employment, compensation and withholdings.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Conducted background checks and orientation, coordinating new employee onboarding process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Provided essential support to address individual HR needs of employees.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Liaised with management to distribute training and promotional opportunity resources to employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Researched and analyzed recruitment data to provide detailed statistical reports.
  • Assisted in the transition from hardcopy files to fully functional employee electronic records.
  • Completed Employment verifications.
  • Created and maintained multiple Excel Spreadsheets to track functions such as benefits, vehicles and vessels, contracts and H&W etc.
10/2009 to 08/2021 Office Manager/Billing Specialist Bruce Olson | City, STATE,
  • Assisted Doctors and Nurses with diagnostic procedures, treatments, and patient charting
  • Attend yearly medical conference to skillfully stay current with upcoming procedural changes, and renew comprehension of added CPT, ICD-9 and ICD-10 codes
  • Hire, onboard and train new employees, including instructing on customer service standards, and operations
  • Built trusted relationships with patients and made their trust/comfort a priority.
  • Answered multi-line phone system
  • Managed office facilities, ensuring cleanliness and order
  • Screened and answered calls, emails, and correspondence with professionalism.
  • Resolved office-related issues according to predetermined policies.
  • Troubleshooted and fixed office equipment, including copy machines, computers, credit card machines, and phone systems.
  • Managed bookkeeping efforts for the company.
  • Performed basic accounting services, including the handling of petty cash and invoicing.
  • Designated work duties and ensured workflow was properly followed.
  • Maintained inventory records and placed orders to restock supplies as needed.
  • Maximized office efficiency through use of computer programs, including MS Word, Excel, and PowerPoints.
  • Managed all day-to-day operations, including front desk, payment processing, scheduling, and more
  • Explained treatments, medications, diets, or physicians' instructions to patients
  • Submit medical billing claims
  • Complete bi-weekly payroll for 9 employees
  • Enter all payroll information in our systems portfolio
11/2011 to 06/2013 Teller Operations Specialist Bank Of America | City, STATE,
  • Resolved problems or discrepancies concerning customers' accounts
  • Explained, promoted, and sold products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations
  • Monitored bank vaults to ensure cash balances are correct
  • Completed Opening and Closing Procedures
  • Balanced Night Drops and ATM's
  • Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips
  • Entered customers' transactions into computers to record transactions and issue computer-generated receipts
  • Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
  • Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
  • Ordered a supply of cash to meet daily needs
  • Prepared and verify cashier's checks
  • Sorted and file deposit slips and checks
  • Carried out special services for customers, such as ordering bank cards and checks.
Education and Training
Expected in 06/2008 to to | General Studies Oxnard High School, Oxnard, CA GPA:
Expected in to to Associate of Arts | Business Administration Oxnard College, Oxnard, CA GPA:

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Resume Overview

School Attended

  • Oxnard High School
  • Oxnard College

Job Titles Held:

  • HR Generalist
  • Office Manager/Billing Specialist
  • Teller Operations Specialist

Degrees

  • Associate of Arts

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