Diverse Experience in Human Resource Management, Leadership, and Project Management
Human Resources Professional with strong command of federal and state employment laws, compliance, benefits, compensation plan administration, recruitment, staffing needs, and training and development programs. Highly organized, detailed-oriented, and adept in providing administrative direction and office operational strategies critical to organizational success. Self-starter with an extraordinary ability to utilize process improvements skills to achieve and exceed desired expectations using a keen focus on cost-savings in company-wide initiatives.
Organizational Development | Performance Evaluation | Employee Retention & Terminations
Orientation & On-Boarding | Compliance | Disciplinary Action Member of SHRM; Proficient in Microsoft Office Suite - Outlook, Word, Excel, PowerPoint, Access, Project, and Publisher; GroupWise; SharePoint; PeopleSoft; Oracle; Taleo-10 Applicant Tracking System; Visio
Certificate, Business Office Administration;
Certificate, Networking Technology
HR Executive Assistant06/2015 to CurrentWELLCARE HEALTH PLANS OF GEORGIAAtlanta, GA
Provides high level professional support to Chief Medical Officer, Behavioral Health Medical Director, and VP of Human Resources.
Performs advanced, diversified and confidential administrative duties requiring broad and comprehensive experience, skills and knowledge of the organization and its policies and practices.
Maintains and documents confidential correspondence, general files, and order supplies.
Compiles and distributes meeting minutes and information for reports, documents and proposals.
Collates and assembles materials, makes arrangements for meetings/presentations.
Prepares forms and reviews documentation for conformance with internal policies and procedures.
Conducts and facilitates orientation and the full onboarding process for new hires, including I-9 audits.
HR Generalist03/2015 to 06/2015NATIONAL VISION, INCAtlanta, GA
Provided advice and counsel to Lab and Distribution Center management on performance management, policy interpretation & enforcement of policy.
Managed job posting, sourcing & onboarding of manufacturing associates.
Sourced Temporary Employment Agency Vendors to manage recruiting of seasonal employment needs.
Represented NVI at job fairs, recruiting and networking events and open houses; prepared information packets, and gathered qualified job seekers contact information.
Provided upper-level management with status updates on prominent cases and performance feedback on those interacted with during the course of business.
Partnered with HR management to plan & conduct Employee Relations investigations in response to associate are complaints.
Thoroughly documented ER issues within NVI's systems such as Ultipro and HR Acuity.
Partnered with the Disability Specialist and Leave of Absence Coordinator in the gathering of information to ensure ADA compliance and necessary workplace accommodations.
Prepared & facilitated annual compliance training to meet company requirements (Sexual Harassment, Safety Programs etc.).
Talent Acquisition Coordinator, Sr01/2006 to 02/2015ANTHEM BLUE CROSS BLUE SHIELDAtlanta, GA
Provided support to virtual executive recruiter's team, including director level and above candidates and new hires.
Sourced candidates, monitored background checks, and managed the full administrative on-boarding process.
Reduced error rate by 98% and controlled labor costs by developing workflow that eliminated need for separate form for data entry.
Collaborated with other departments to implement new cost-controlled process improvement workflows.
Ensured project deliverables were met by responding to inquiries from internal and external customers.
Warranted successful placement of candidates into positions by performing skill-based assessments and measuring ability to perform.
Expedited interviews with clients, gathered feedback from clients and associates, followed up with job offer or non-selection, completing recruiting process and meeting division expectations.
Conducted and facilitated the delivery of new hire orientations.
Sr. Recruiter03/2004 to 01/2006KELLY SERVICESAtlanta, GA
Maintained compensation program by evaluating and updating job descriptions, participating in local market surveys, and monitoring salaries for internal equity.
Interviewed and coached potential employees to be placed on contract and direct hire assignments.
Created and maintained confidential business and personnel records, ad hoc reports, and files for management team.
Increased sense of connectivity between corporate office and site management by developing and implementing new hire orientation video program which included presentations from each manager.
Resolved conflicts between clients and temporary staff by providing leadership and guidance.
Achieved urgent branch requirements for filling open jobs by utilizing company database and outsourcing, including internet searches, identifying and recruiting strong candidate matches.
Established and maintained effective working relationships with internal and external customers.
Master of Business Administration: Human Resources Management2012Keller Graduate School of ManagementAtlanta, GAHuman Resources Management
Bachelor of Business Administration: Human ResourcesStrayer UniversityAtlanta, GAHuman Resources
Associate of Fine Arts: Residential Interior DesignAmerican InterContinental UniversityAtlanta, GAResidential Interior Design