Jessica Claire
  • , San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
HR Coordinator Generalist, 05/2014 - Current
Citrix Systems Inc. Indianapolis, IN,
  • Responsibilities include associate recruitment, hiring, onboarding, benefits, employee relations, training, performance, policy communication, and scheduling.
  • Manage screening and hiring process, utilizing networking and ground recruitment efforts, while maintaining diversity and inclusion in the workforce.
  • Analyze effectiveness and advise management on administrative programs and operations.
  • Knowledge of on-boarding process and HR principles, practices, regulations and procedures.
  • Payroll/Pay-Com management, Workforce Schedular, PTO management.
  • Well rounded capability across the full HR spectrum (talent acquisition, development and training, compensation and benefits, performance management, talent management, succession planning).
  • Attendance tracking and compliance HR generalist duties ie.
  • Maintaining employee records, administering benefits and payroll, and providing employee self-service.
  • Outstanding knowledge of MS Office; HRIS systems (e.g.
  • PeopleSoft).
  • Processing weekly payroll for all employees.
  • Provide guideline interpretation and assistance and determine the degree of compliance with regulations and other employment program requirements.
  • Demonstrated ability to apply HR knowledge to resolve complex business challengesProvides timely reports on employment status and activity.
  • Completes all new-hire paperwork with candidates who successfully meet the expectation of the job.
  • Responsible for data-entry into PeopleSoft, Taleo and/or other applicable software programs for new hires, transfers, exits, and other changes.
  • Introduce new hires to the company and walk them through the hiring and training process.
  • Serve as an employee advocate for new hires as well as established employees to create a positive candidate experience.
  • Responsible for ensuring Associate onboarding is executed proficiently, accurately and in a timely manner.
  • Ensures I-9/E-Verify and background check compliance.
  • Central point of contact for requisitions, job posting library, job boards, offers/transfers, new hire processing, and onboarding.
  • Provide managers, employees, and job applicants with information and interpretations of the agency's recruitment and placement procedures, practices, policies, and guidelines.
  • Manage employee relations issues.
Corporate Account Manager, 02/2012 - 05/2014
Rsm Oklahoma City, OK,
  • Utilized computerized system to maintain accurate communication with clients.
  • Updating and filing vendor and clients portfolio/profile.
  • Handling correspondence, billing, and bookkeeping.
  • Serve as day-to-day client contact, sometimes across multiple clients/accounts in a fast paced atmosphere; work load prioritization skills are a must for success.
  • Balances daily client requests alongside support of account teams to ensure on-time delivery of projects that align with client goals and vision.
  • Assists senior account leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders.
  • Oversees and runs team status meetings to align internal stakeholders on priorities and goals of the meeting/projects.
  • Assists senior account leadership staff in development of strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables.
HR Generalist, 06/2008 - 02/2012
  • Employee orientation, development, and training.
  • Coordinate company activities for teams, meetings, and events.
  • Face to face interview with potential candidates.
  • Consult on staffing, compensation, training, performance management, manager capability, and compliance.
  • Screen candidates for appropriateness of skills, experience and knowledge by reviewing resumes, facilitating phone and face-to-face interviews, and conducting reference checks in order to evaluate skill level in relation to position requirements.
  • Assists in the creation and maintenance of human resources forms, documents, and employee files.
  • Fostered a teamwork/open-door environment conductive to positive dialogue across the organization.
  • Oversee all employee benefits, 401K, New Hire orientation, Back-ground checks, E-Verify, Terminations, COBRA, HIPAA, FMLA, Employee Relations, Written and Verbal Warnings.
  • Organizing and maintaining business files and records and insurance.
  • Organizing and maintain all personnel files and records.
Business Manager Generalist, 05/2005 - 06/2009
  • Set-up and organized meetings and events for staff members.
  • Responsible for calendar maintenance and scheduling meetings/conference calls.
  • Experience with general office duties, including filing, word processing and scheduling.
  • Managing the day-to-day operations of the office.
  • Perform and assist all duties directed by CEO and CFO of practice.
  • Planning and scheduling meetings and appointments, and monthly corporate newsletter.
  • Preparing and editing correspondence, reports, and presentations.
  • Making travel and guest arrangements, supervise catered meetings, including, breakfasts, lunches, and dinners, flower orders, fund raisers, corporate advertisements, corporate events primarily holiday celebrations.
  • Annual Inspections, utility maintenance, up-keep, and payments.
  • Maintains copiers / printers / fax machines, office supply orders, clinical supply orders, surgical instrument repairs and maintenance.
  • Coordinates travel arrangements and logistics (domestic and international), including site visits, seminar registration, assisting with applications for Visas and obtaining travel documents and the like.
Masters Business Administration: , Expected in
Western Governors University, MSML American Intercontinental University - ,
B.F.A: Business Marketing, Expected in
- ,
Six Sigma Black Belt Certification: , Expected in
- ,
HR Coordinator HR Generalist | Recruitment | Employee Relations Coordinator Accomplished and versatile 7 year experienced HR professional looking to obtain position in an outstanding establishment. Eager to apply exceptional skills in creating a smooth and successful hiring experience, aimed at meeting department heads' requirements for hiring professional individuals. Exemplary skills in providing employee counseling, management and organization initiatives in the areas of coaching/mentoring, compensation, employee-related issues and associated projects. Dynamic and trusted individual well versed in business practices labor law and employment regulations.
  • HR Policies and Procedures
  • Business Operations
  • Training and Development
  • Recruitment
  • HR Systems and Procedures
  • Staff Retention
  • Project Management
  • Microsoft Word
  • Excel
  • Labor Law
  • Outlook
  • Quickbooks
  • Benefits Administration/Payroll
  • Data Entry
  • HRIS systems
  • Hiring/Onboarding
  • Employee Relations Coordinator
  • Payroll Implementation
  • Workforce software
  • Administrative, Forms, Newsletter, Vision
  • Advertisements, General office duties, Organizing, Word processing
  • Agency, Hiring, Payroll, Written
  • Benefits, HRIS, PeopleSoft
  • Benefits Administration, Human resources, Performance management
  • Billing, HR, Personnel
  • Bookkeeping, Insurance, Copiers
  • Business Operations, Ie, Policies
  • Calendar maintenance, Interpretation, Presentations
  • Central point of contact, Leadership, Printers
  • Com, Law, Project Management
  • Client, Logistics, Quickbooks
  • Clients, Notes, Recruitment
  • Data Entry, Managing, Repairs
  • Data-entry, Meetings, Scheduling
  • Delivery, Excel, Six Sigma
  • Editing, MS Office, Staffing
  • Employee Relations, Office, Strategy
  • Fast, Outlook, Teamwork
  • Fax machines, Microsoft Word, Phone
  • Filing, Networking, Travel arrangements

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School Attended

  • Western Governors University, MSML American Intercontinental University

Job Titles Held:

  • HR Coordinator Generalist
  • Corporate Account Manager
  • HR Generalist
  • Business Manager Generalist


  • Masters Business Administration
  • B.F.A
  • Six Sigma Black Belt Certification

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