hr business partner benefits account executive resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Multi-talented Human Resources Leader successful at streamlining costs and maximizing company profile. Versed in EEOC, ACA and other relevant compliance statutes. Enthisiastic leader of diverse teams with excellent organizational and time management skills. Proven ability to prioritize and manage multiple tasks.

Work History
HR Business Partner / Benefits Account Executive, 01/2016 to Current
  • Strategic oversight of 23 client organizations providing daily HR Guidance
  • Support employee retention, morale, and job performance in environment experiencing internal organizational change
  • Support needs of C-Suite, Client Service Director, HR Managers, and Account Managers with skill and efficiency.
  • Establish and implement HR best practices including: new or revamped company deliverables, self-funding arrangements, alternative work schedules and wellness programs.
  • Partner with multiple practice groups: Global Benefits, Compliance, Technology, Pharmacy Management, Retirement, and Wellness.
  • Manage and drive innovative benefit and/or wellness programs for that fostered a healthy culture, most notably resulting in significantly reduced costs of $150k+/yr in several mid-size organizations.
  • Present to executive leadership and board of directors to support HR and Finance teams with data driven facts as applicable.
  • Improve or develop new communication materials such as Benefits Guides, Executive Summaries, Presentations, etc.
  • Coach C-Suite, Director and Mgr level leaders on best practices to support business growth, compliance and tools in the areas of benefits administration, total comp, leave administration and compliance.
  • Drive contract negotiations and plan designs to transition into new technology and new products (IE: ADP, BenAdmin Systems, ect).
  • Merger and acquistion evaluation and support
Human Resources / Sr. Account Manager, 01/2011 to 01/2015
  • Provide strategic support for C-Suite and Human Resources Leadership.
  • Positioned as point of contact for clients with clean-up projects, high touch needs and/or HR guidance.
  • Developed orientation, training, and communication materials to support the integration of new talent.
  • Trained, counseled and educated on benefits, policies and laws including FMLA, CFRA, and consolidation.
  • Created and analyzed metrics, carrier reports, claims data and benefits billing.
  • Rendered confidential and customized issue resolution
  • Partner with multiple practice groups to ensure client has full spectrum support, including: Global Benefits, Compliance, Retirement, and Wellness.
  • Managed portfolio of +/- 19 Human Resource clients and $1M +/- in revenue maintaining a 97% retention rate.
Human Resource Supervisor / Acting Manager, 01/2009 to 01/2011
  • Established the corporate HR Management function for expanding organization.
  • Responsibility in areas such as employee relations, recruiting, training and development, onboarding/off-boarding, performance management, policy compliance, employee benefits and payroll administration.
  • Led a team of five and provided strategic support, to CEO, executives and management on employee laws, regulatory, and business issues.
  • Traveled between stores to address and manage disciplinary action, investigations, and terminations.
  • Supported training, payroll, benefits, staffing, and recruiting of 18 to 26 geographically dispersed retail stores.
  • Spearheaded the integration of data from 23 retail stores nationwide into a centralized ADP and recruitment system with improved the efficiency, accuracy, and access to information.
  • Developed and executed manager training across organization to include performance management, legal hiring and termination practices, wage and hour laws, etc.
  • Reduced time to hire from 3 months to 30 days for hourly staff and from 6-9 months to 60 days for exempt level.
  • Established HR practices, policies, and procedures to drive HR standards and compliance.
  • Revised Employee Handbook to ensure compliance and improve employee knowledge of policies/practices.
  • Strengthened job descriptions to attract applicants aligned with organizational culture and compensation.
  • PHR Certified
  • Strategic/organizational planning
  • Change and performance management
  • Employment law
  • HRIS (ADP, BeneTrac, BenefitPoint (and more)
  • Recruiting, Talent Acquisition, Onboarding
  • Employee Relations
  • Training and Development
  • HR Program/ Project Management
  • Contract Negotiations & Vendor Relations
  • Compliance ACA, FMLA, EEOC
  • Acquisitions and Mergers
  • Benefits Plan Design and Administration
  • Performance Management & Analysis
  • Policy Creation and Revision
  • Payroll Coordination
  • Conflict Resolution
  • Building Effective Relationships
  • Leadership & Teamwork
  • Budgeting
Stop Loss Certified: , Expected in 2019 to Gallagher University - ,
Professional Human Resource Certificate-PHR), HRCI Life and Health Agent License, Department of Insurance: , Expected in 2009 to HRCI - , California
DISC Training - DISC: Human Resource Management, Expected in to Chapman University - San Diego, California
High School Diploma: , Expected in to Warren High School - Downey, CA
Bachelor of Science: , Expected in to San Diego Miramar College - San Diego, CA

Community Colleges and Career Specific Education sufficient to fulfill Bachelor's Degree requirement.

  • Professional development completed in Business Administration and Human Resources Management

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Resume Overview

School Attended

  • Gallagher University
  • HRCI
  • Chapman University
  • Warren High School
  • San Diego Miramar College

Job Titles Held:

  • HR Business Partner / Benefits Account Executive
  • Human Resources / Sr. Account Manager
  • Human Resource Supervisor / Acting Manager


  • Stop Loss Certified
  • Professional Human Resource Certificate-PHR), HRCI Life and Health Agent License, Department of Insurance
  • DISC Training - DISC
  • High School Diploma
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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