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Housewares Lead resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Attentive Customer Service Representative with more than 3 years achieving Customer Service satisfaction and customer retention goals. Self-motivated with exceptional communication and computer capabilities. Delivers positive experiences through high-quality customer care. Looking to further my passion of makeup through customer service.

Skills
  • Exceptional communication skills
  • Quick learner
  • Customer-oriented
  • Reliable Team Worker
  • Excellent Time Management
  • Trusted key holder
  • Detail-orientated 
  • Makeovers 
  • Subtle and effective sales skills
  • Positive and friendly
  • Active listening skills
  • Knowledge of Makeup
Work History
Housewares Lead, 03/2015 to Current
Ulta Salon, Cosmetics & Fragrance, Inc.Cincinnati, OH,
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Directed calls to appropriate individuals and departments.
  • Earned management trust by serving as key holder and assisting associates and customers with issues if they were too busy.
  • Answered customer telephone calls promptly and in an appropriate manner.
Beauty Advisor, 08/2016 to 02/2017
UltaCity, STATE,


  • Organized store merchandise racks by size, style and color.
  • Helped customers find products that fit their wants and needs.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Stocked shelves and supplies and organized displays.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
Education
High School Diploma: , Expected in 2014
Hill-McCloy High School - Montrose, MI
GPA:
Makeup Artistry Certification: , Expected in Current
QC Makeup Academy - Online,
GPA:

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Resume Overview

School Attended

  • Hill-McCloy High School
  • QC Makeup Academy

Job Titles Held:

  • Housewares Lead
  • Beauty Advisor

Degrees

  • High School Diploma
  • Makeup Artistry Certification

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