Housewares Lead resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Attentive Customer Service Representative with more than 3 years achieving Customer Service satisfaction and customer retention goals. Self-motivated with exceptional communication and computer capabilities. Delivers positive experiences through high-quality customer care. Looking to further my passion of makeup through customer service.
Skills
Exceptional communication skills
Quick learner
Customer-oriented
Reliable Team Worker
Excellent Time Management
Trusted key holder
Detail-orientated
Makeovers
Subtle and effective sales skills
Positive and friendly
Active listening skills
Knowledge of Makeup
Work History
Housewares Lead, 03/2015 to Current Ulta Salon, Cosmetics & Fragrance, Inc. – Cincinnati, OH,
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Implemented new marketing initiatives to drive sales and improve overall performance.
Dedicated to continuously improving sales abilities and product knowledge.
Built long-term customer relationships and advised customers on purchases and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Directed calls to appropriate individuals and departments.
Earned management trust by serving as key holder and assisting associates and customers with issues if they were too busy.
Answered customer telephone calls promptly and in an appropriate manner.
Beauty Advisor, 08/2016 to 02/2017 Ulta – City, STATE,
Organized store merchandise racks by size, style and color.
Helped customers find products that fit their wants and needs.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Stocked shelves and supplies and organized displays.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Education
High School Diploma: , Expected in 2014 Hill-McCloy High School - Montrose, MI GPA:
Makeup Artistry Certification: , Expected in Current QC Makeup Academy - Online, GPA:
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