housekeeping team lead at mt siani resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Spirited Lead Medical Technologist possessing unprecedented skills and Bringing couple of years of hands-on experience conducting and analyzing laboratory assays and resolving complex clinical and instrument problems. Talented in use of medical technology. Works well independently with little or no supervision.

Hardworking medical technology professional demonstrating a high level of initiative and proficiency in prioritizing clinical and laboratory operations.

Orderly Lead Medical Technologist seeking to brin and [Area of expertise] talents to new medical team in local area. Outstanding documentation, information analysis and equipment maintenance skills. Professional and seasoned individual bring years of comprehensive experience in [Talented at performing [.

  • Understanding of body signals
  • Administrative procedures
  • Understands spa services
  • Social skills
Housekeeping Team Lead at Mt Siani , 07/2021 - 01/2022
Exova Wheeling, WV,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Swept and damp-mopped private stairways and hallways.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Massage Therapist Intern /Volunteer Coordinator, 09/2018 - 11/2019
Massage Envy Spa City, STATE,
  • Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
  • Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain.
  • Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas.
  • Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
  • Double-checked inventories and staff stocking of treatment and sale areas.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Protected clients from contagious diseases or allergic reactions by fully cleaning equipment between massage appointments.
  • Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Area Data Entry Clerk, -
Central Steel & Wire Company City, STATE,
  • Identified, corrected and reported data entry errors.
  • Compiled data from source documents prior to data entry.
  • Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
  • Proofread documents and edited materials to correct grammar and spelling mistakes.
  • Maintained quality levels above prescribed minimums to support team productivity.
  • Used data input interface to transcribe information from physical source documents into databases.
  • Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
  • Reviewed database entries to verify regulatory compliance.
Customer Service Representative, 11/1993 - 06/2010
Department Of Health City, STATE,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Made outbound calls to obtain account information.
  • Set up and activated customer accounts.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Trained new employees on procedures and policies to maximize team performance.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
Education and Training
High School Diploma: , Expected in 06/1984
Farragut High School - Chicago, IL
Status -
: , Expected in
Massage Therapist - Chicago, IL
Status -

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Resume Overview

School Attended

  • Farragut High School
  • Massage Therapist

Job Titles Held:

  • Housekeeping Team Lead at Mt Siani
  • Massage Therapist Intern /Volunteer Coordinator
  • Area Data Entry Clerk
  • Customer Service Representative


  • High School Diploma
  • Some College (No Degree)

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