LiveCareer-Resume

house administrator resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a highly skilled and dedicated nursing professional with exceptional leadership skills. Ssolid nursing background of progressive experience developed over a 20 year career. Passionate about clinical quality improvement and delivery of care Team oriented and successful in inspiring staff through transformative leadership. Strong decision - making and skilled in conflict resolution, flexible, adaptable, and self directed. I am recognized as a competent health care professional who knows how to develop and maintain a rapport and build trust with patients, families, physicians and team members. Passionate about improving clinical quality and delivery of care,

Skills
  • Excellent communication skills
  • Process improvements
  • Patient care oversight
  • Excellent team-builder
  • Effective leader
  • Regulatory compliance
  • Clinical Quality Improvement
  • Staff mentoring and coaching
Education and Training
Olivet Nazarene University Bourbonnais, IL Expected in Bachelor of Science : Nursing - GPA :
Moraine Valley Community College Palos Hills, IL Expected in 05/2000 Associate of Science : Nursing - GPA :
Experience
Medstar Health - House Administrator
Hanover, MD, 04/2022 - Current
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Explained policies, procedures and services to patients.
Virginia Mason - Nursing House Supervisor
Federal Way, WA, 08/2021 - 01/2022
  • Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
  • Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Agiliti Health - Administrative Nurse Coordinator
Memphis, TN, 10/2020 - 03/2022
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Offered clinical leadership and oversight to 40-bed acute care medical-surgical unit, including daily scheduling, tasking and administration.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
LifeBridge Health - Hospital Operations Coordinator
City, STATE, 09/2016 - 07/2020
  • Supervised and directed the provision of all aspects of patient care.
  • Prioritized clinical rounds to evaluate ongoing staffing needs, and if necessary additional measures to provide assistance.
  • Identified trends, patterns and issues necessitating follow-up and resolution.
  • Recognized by management for providing exceptional customer service.
  • Conducted Bed Board meetings with unit charge nurses on a daily basis to coordinate patient admissions, discharges, transfers, bed availability and staffing needs.
  • Earned reputation for good attendance and hard work.
  • Responded to all emergency codes within the hospital.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Advised, coached, and mentored experienced and student nurses, providing guidance and education on medical issues, crisis management and appropriate nursing interventions.
  • Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
  • Ensured the correct number of staffers was maintained to meet budget parameters while ensuring high levels of patient care.
  • Ensured HIPAA rules and regulations were carefully followed.
  • Responsible for dispersing and the return of staff PPE.
  • Provided continuous updates, education and reassurance to patients and staff regarding the rapidly evolving hospital policies and procedures related to COVID-19.
Additional Information

Credentials

Registered Nurse State of Illinois (License) #041322711

Registered Nurse State of Maryland (License) #R224227

Healthcare Provider AHA CPR

Advanced Cardiac Life Support (ACLS)

Pediatric Advanced Life Support (PALS)

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Resume Overview

School Attended

  • Olivet Nazarene University
  • Moraine Valley Community College

Job Titles Held:

  • House Administrator
  • Nursing House Supervisor
  • Administrative Nurse Coordinator
  • Hospital Operations Coordinator

Degrees

  • Bachelor of Science
  • Associate of Science

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