LiveCareer-Resume

hotel management trainee resume example with 3+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
07/2008 to 06/2011 Hotel Management Trainee Hotel Graupner | City, STATE,
  • Greeted and welcomed all hotel guests with a smile.
  • Processed reservations.
  • Accommodated guests’ requests for Breakfast.
  • Processed  telephone and walk-in reservations per
  • Escorted guests to their assigned rooms, including transporting their luggage.
  • Reviewed account information and charges with guests during check-out.
  • Resolved service-related problems in a timely manner.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
07/2011 to 04/2012 Hotel Manager/ Receptionist Hotel Steidle | City, STATE,
  • Recruited and trained new members of the guest service team.
  • Greeted and welcomed all hotel guests with a smile.
  • Processed reservations per.
  • Accommodated guests’ requests for and .
  • Increased hotel revenue, profits and market share.
Education
Expected in 2013 Bachelor of Arts | Business Administration San Francisco State University, San Francisco, CA GPA:

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Resume Overview

School Attended

    Job Titles Held:

    • Hotel Management Trainee
    • Hotel Manager/ Receptionist

    Degrees

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