Hardworking Hot Shot Driver willing to work any shift, including nights and weekends. Bilingual individual promoting friendly service to customers. Experienced in cross-border logistics and transportation regulations. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 10 years delivers energetic approach to meeting expectations.
Skills
Customer satisfaction
Lifting heavy objects
Pickups and drop offs
Route planning
Vehicle inspections
Safe driving skills
Route management
Excellent sense of direction
Goods Transport
Local routes understanding
Comfortable with overnight runs
Courteous and polite demeanor
Trip planning
Exceptional written and verbal communication skills
Responsible driver
Time management skills
Experienced manual transmission driver
Local Delivery
Dependable and reliable
Experience
Hot Shot Driver, 09/2020 - 11/2021 Builders Firstsource, Inc. – Chelsea, AL,
Utilized effective organizational and trip planning talents to map out the best delivery routes.
Inspected vehicles regularly for damage and wear and tear, providing reports to the supervisor of all findings.
Secured materials and equipment for transport to prevent damage to goods during transit.
Completed daily pre-trip inspection checklist before first delivery.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
Offered exemplary service to customers, responded to inquiries and escalated issues to [Job title].
Delivered rush merchandise on tight schedules to meet customer targets.
Right Side Driver, 09/2019 - 11/2021 Chevy – City, STATE,
Offered riders information about local attractions and restaurants.
Planned optimal routes to minimize delays and maximize time efficiency.
Achieved consistently high customer scores due to exceptional service.
Followed safety rules to keep clean driving record with no accidents or incidents.
Transported clients to specified destinations safely and on-time.
Transported clients to events and programs according to activity schedule.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Handled as many as [Number] assignments per hour by planning efficient routes.
Promoted [Type] products at route locations, bringing in $[Amount] in additional income per month and driving acquisition goals.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Cleaned vehicle regularly to maintain professional appearance.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Drove trucks to and from job sites to deliver workers and supplies.
Practiced safe and secure loading methods to avoid damaging goods.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Managed records by tracking mileage, maintenance and expenses with [Software].
Logged deliveries in [Type] system, including drop-off times and any special conditions.
Consulted with customers to gain feedback and address concerns with products or services.
Apartment Leasing Agent, 06/2018 - 09/2021 Staffing – City, STATE,
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Maintained accurate records of all correspondence with and from tenants.
Checked rental eligibility by following [Name of Company]'s verification process.
Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Directed collection of more than $[Amount] in monthly income with consistently high payment rates.
Increased occupancy from [Number]% to [Number]% through [Action] and.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Conducted background checks on applicants.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
Received rent payments and tracked these transactions in [Software].
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Escalated critical issues to property manager to deliver immediate resolution.
Tracked all leads using [Software] and followed up with interested parties within [Timeframe].
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Prepared lease paperwork and obtained signatures and first payments from new residents.
Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Responded quickly to concerns regarding community from prospective and current residents.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Settled tenant conflicts effectively using [Technique] and [Skill].
Encouraged prospective tenants to fill out applications after property tours.
Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
Education and Training
: Music, Expected in - Lone JessicaCollege System - Spring, TX GPA:
: Business Administration, Expected in - Southwest Los Angeles - Los Angeles, CA, GPA:
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