hospitality specialist resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Driven individual with an Associates Degree in Specialized Technology. Possesses strong customer-oriented skills and a desire to be in sales. Able to learn in a fast-paced environment and has the ability to adapt to any circumstances. Problem-solving and organization skills, offering solid professional work ethic.
  • Self-motivated
  • Expert in customer services
  • People-oriented
  • Dedicated team player
  • Adept multi-tasker
  • Works well under pressure
  • Sensitive to cultural diversity
  • Comfortable working in incentive-driven atmosphere
  • Strong technology skills
Work History
Hospitality Specialist, 07/2006 to Current
Cushman & WakefieldHallandale, FL,
Provided friendly and attentive service in a full service dining atmosphere; Answered customers' questions regarding products ingredients and prices; handling transactions (cash, credit cards, gift cards, etc.); met weekly team goals set by manager; Skillfully promoted items on beverage lists and restaurant specials; Displayed enthusiasm and knowledge about the restaurant's menu and products

Sales Associate, 06/2011 to 06/2013
XlfleetWashington, MA,
Emphasized product features based on analysis of customers' needs; Answered customers' questions regarding products, prices and availability; Maintained friendly and professional customer interactions at all times

Server, 01/2015 to 03/2016
Viceroy Hotel GroupWashington, DC,
Upsold alcoholic beverages, appetizers and desserts; Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register; Provided friendly and attentive service; Effectively listened to, understood and clarified customer concerns and issues; Proactively prepared for large parties and reservations, anticipating planning and staffing needs.

Associates Degree of Specialized Technology : Digital Arts, Expected in 2009 to The Art Institute of York Pennsylvania - York, PA
High School Diploma: , Expected in 2007 to Red Lion Area Senior High School - Red Lion, PA
Stage of - produced graphic designs for the company's website

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Resume Overview

School Attended

  • The Art Institute of York Pennsylvania
  • Red Lion Area Senior High School

Job Titles Held:

  • Hospitality Specialist
  • Sales Associate
  • Server


  • Associates Degree of Specialized Technology
  • High School Diploma

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