hospitality internship resume example with 1 years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Highlights
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Experience
05/2015 to 07/2015
Hospitality Internship Jackson Dawson – Nashville, TN,
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Promptly served all food courses and alcoholic beverages to guests.
- Skillfully addressed hotel's information for customer groups.
- Effectively recorded customers' surveys and promoted appropriate ideas for customers' satisfaction.
08/2014 to 11/2014
Front Desk Agent Westgate Resorts – Hollister, MO,
- Issued room keys and escort instructions to bellhops.
- Kept records of room availability and guest's accounts, manually or using computers.
- Assisted guests with any special reClaireests during their visits.
- Contacted housekeeping or maintenance staff when guests reported problems.
2014 to 05/2014
BanClaireet Server Hy-Vee – Garner, IA,
- Skillfully anticipated and addressed guests' service needs.
- Prepared the buffet and salad bar for dinner service.
- Maintained a professional tone of voice and words at all times.
- Completed opening and closing checklists according to set standards.
- Regularly cleaned host stand and buffet area.
05/2013 to 07/2013
Waiter Department Of Defense – Suffolk, VA,
- Delivered exceptional service by greeting and serving customers.
- Assisted guests with making menu choices in an informative fashion.
- Set up buffet and Prepared the buffet and salad bar for dinner service.
- Regularly cleaned host stand and buffet area.
- Provide room service and fill the wine list everyday.
Education
Bachelor of Science: Hospitality Management -GPA 3.22
The Pennsylvania State University - State College, PA
The Pennsylvania State University - State College, PA
- Expected graduation date December 2016
- Public Relationship Director of ELHA(Elite League of Hospitality in Aisa
Bachelor of Arts: Japanese
The Pennsylvania State University - State College, PA
The Pennsylvania State University - State College, PA
ACCOMPLISHMENTS
- ServeSafe Certification (2015)
- Responsible Alcohol Management Program Certification (2015)
- College Dean's list Academic Achievement Award (2014)
- Sheraton Wine Training Coursework in "Wine of the World" (2012)
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Resume Overview
School Attended
- The Pennsylvania State University
- The Pennsylvania State University
Job Titles Held:
- Hospitality Internship
- Front Desk Agent
- BanClaireet Server
- Waiter
Degrees
- Bachelor of Science
- Bachelor of Arts
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