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hospitality aide resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic hospitality aid eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced . Familiar with training new staff how to complete work quickly. Highly motivated server, Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once. Diligent Food Service worker with successful history in settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Skills
  • Cash Handling
  • Food and beverage pairings
  • Hospitality service expertise
  • Dining area maintenance
  • Food running
  • Sales expertise
  • Order accuracy
  • Food sales and promotion
  • Menu memorization
  • Stocking and replenishing
Education
Woodrow Wilson High School Camden, NJ Expected in 06/2019 ā€“ ā€“ High School Diploma : - GPA :

some college credits as well as a completed medical assistant class.

Work History
Prestige Healthcare - Hospitality Aide
Stow, OH, 10/2020 - 01/2021
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products, and performing daily inventory counts.
  • Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Placed trays in room and delivered food personally to individuals.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Stocked service carts with napkins, spoons , plates, and forks
  • Assessed meal preparation to check creation of special orders and cooking procedures.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Displayed enthusiasm and promoted great service to resident , successfully increasing referrals and walk-in business.
Universal Health Services - Cashier/Food Service Worker
Jamaica Plain, MA, 11/2019 - 07/2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Prepared and submitted end-of-shift reports using [Software].
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers with locating and choosing merchandise in any store department.
Raising Canes Chicken - Cashier
Pascagoula, MS, 10/2019 - 01/2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Petco - Cashier/Sales Associate
Little Neck, NY, 06/2016 - 09/2018
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.

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Resume Overview

School Attended

  • Woodrow Wilson High School

Job Titles Held:

  • Hospitality Aide
  • Cashier/Food Service Worker
  • Cashier
  • Cashier/Sales Associate

Degrees

  • High School Diploma

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