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Him Hr Generalist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Growth and developed minded individual with refined interpersonal and multitasking skills. Currently, looking for the opportunity to align with company goals and grow capabilities as a Healthcare specialist.” Specific Skills & Attributes. Health Specialist with education and experience in clinical operations and healthcare delivery, supporting organizational implementation and maintenance of health delivery regulatory compliance and best practices. Develop policies and procedures, standard work and educational materials for providers. Confidently approach daily questions, unique problems, and special projects to smoothly meet all department needs. Skills include transcription, report writing, and hiring processing.
Skills
  • Human Resources Management Systems
  • Equal Employment Opportunity (EEO)
  • New Hire Onboarding
  • Recruitment Management
  • Policy and Procedure Writing
  • Complaint Handling
  • Employee and Applicant Assessment
  • Conflict Resolution
  • Remote Conferencing and Communication
  • Presentation Development and Delivery
  • Strategic Planning
  • Microsoft Office
  • Willingness to Learn
  • Training Development and Execution
Experience
Sodexo Usa - HIM/ HR Generalist
Sharon, PA, 06/2018 - 10/2020
  • Adhered to established workflow schedules to streamline operations.
  • Managed, coordinated, and performed day-to-day operations and workflow services to maintain the HIM system.
  • Interviewed, hired, and oriented staff and managed ongoing staff development initiatives.
  • Rendered medical record training and education services to assist ROI training.
  • Oversaw healthcare information management tasks such as record reconciliation, request processing, hardcopy retrieval, and service registry to streamline operations.
  • Processed follow-ups and department leader collaboration requests to handle reports and queries according to designated guidelines.
  • Handled productivity and QC assessments, providing consistent feedback to maintain records operations.
  • Kept all files secure and confidential to protect the patients and comply with HIPAA and internal requirements.
  • Used EHR and EPIC to assign the patients to their appropriate diagnosis-related groups.
American Seafoods Corporate - Patient Experience Manager
Anchorage, AK, 07/2017 - 06/2018
  • Assisted patients with completing required paperwork and collected co-payments.
  • Collaborated with the Quality Assurance department to improve cost-effectiveness, workflow efficiency, and patient satisfaction.
  • Verified patient benefits and insurance eligibility to optimize reimbursement and customer satisfaction.
  • Initiated performance improvement program to assess the quality of care provided to patients.
  • Implemented staff accountability initiatives for each operating unit.
  • Monitored patient care service delivery to implement quality improvements.
  • Achieved highest inpatient unit scores by developing performance-oriented teams.
  • Interviewed, hired, and oriented staff and managed ongoing staff development initiatives.
Allied Dispatch Solutions - Quality Assurance Specialist
City, STATE, 01/2016 - 06/2016
  • Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Lodge and escalate queries as required to ensure client satisfaction and proper problem solutions
Education and Training
East Tennessee State University Johnson City, TN, Expected in 05/2021 Master of Science : PUBLIC HEALTH ADMINISTRATION - GPA :
East Tennessee State University Johnson City, TN, Expected in 12/2015 Master of Arts : HISTORY - GPA :
References
RefereNCES Available on request.
Interests
  • Volunteer Experience , Reporter 2011 GIZ, BUF Conference, Dhaka
  • Interviewing of the delegates from the conference
  • Volunteer Management
  • Provided written Conference Summary Report Volunteer teacher 2010 — 2011 JAAGO Foundation, Dhaka
  • Teaching underprivileged and homeless children
  • Respond to children's needs and take time, if possible, for individual interaction Vice President of Debating Club 2010 University of Dhaka, Dhaka
  • Managed communication within the group and public relations
  • Acted as a president if the president was absent
Accomplishments
  • Supervised team of fifty staff members
  • Used Microsoft Excel to develop employee productivity tracking spreadsheets.
  • Developed and facilitated company-wide "town-hall meetings" to address discipline, code of conduct, FMLA policy and benefits issues.

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Resume Overview

School Attended
  • East Tennessee State University
  • East Tennessee State University
Job Titles Held:
  • HIM/ HR Generalist
  • Patient Experience Manager
  • Quality Assurance Specialist
Degrees
  • Master of Science
  • Master of Arts

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