Experienced at managing business operations in the Oil and Service industries. Skilled at motivating a diverse staff to meet and exceed customer needs. I am seeking to secure a position with a well established organization that will utilize my excellent organizational skills, energetic personality, ability for problem solving, professional communications and ability to work in extreme conditions and stressful environments.
Ability to prioritize
Revamped the orientation process for all new hires, which was implemented company-wide.Spearheaded a “worst-to-first” transformation in 30 days.
02/2016 to 12/2016
Hertz Location ManagerMidland, TX
Create the weekly schedule for all associates Conducts interviews and makes recommendations for hire.
Plan daily workflow and duties of inventory associates to ensure daily operational goals are met.
Weekly coaching with team members to ensure all location goals are met Create and complete daily/weekly location achievements and reporting Build strong leadership and maintain high morale with team members; build relationships with rental car management to work together to achieve sales initiatives.
Ensure inventory is ready for daily customers and corporate accounts, inspections, registrations, and fleet management of new vehicles Monitor all reports, logs, fuel supply, and fleet inventory on a daily basis; manage inventory associate incentive programs.
Weekly payroll, update attendance and time off spreadsheet daily.
03/2015 to 05/2016
Office ManagerEDS － Midland, TX
Organize orientation and training of new employees Provide administrative support to manager including drafting and managing correspondence and communications, scheduling appointments, managing manager's calendar, coordinating special events Conducting research as needed on various projects; identify and recommend improvements for administrative procedures and/or evaluate and implement changes as appropriate to administrative procedures Track, anticipate and prepare for upcoming deadlines, events and agenda items; & assist in the resolution of complex, highly sensitive and confidential administrative matters; Maintain office efficiency; co-ordinate schedules, appointments for manager and technicians; Handle customer inquiries and complaints; set up and maintain new customer accounts; attend P&L meetings to ensure office expenses are in line with company budget; AP/AR - End of month reports.
12/2013 to 07/2014
HR CoordinatorC&J Energy Services － Midland, TX
Coordinate and administer the new hire on-boarding process including ensuring all new hires have gone through all pre-employment requirements, maintain contact through the process with new hire and greet and review first day requirements with new hires, conduct new hire orientation.
Operation and technical HR duties including computer entry and file maintenance; maintenance of confidential personnel files and personnel actions in compliance with applicable legal requirements; maintain computer employee data information; miscellaneous employee request; assist in exit process.
Make copies, fax documents, prepare and process mail and perform other clerical functions.
Assist in the leave of absence/FMLA/LOA and vacation/sick leave process; assist with annual benefits renewal, including necessary enrollment procedures Facilitate updates and random notifications for drug testing programs, assist with employee investigation (interview, documentation); plan and execute special projects under the direction of Human Resources Manager.
Assist operations manager in creating the employees work schedules and assigning their daily tasks; interviewing potential employees, assign new hires to mentor for training purposes.
Gather and interpret relevant inventory management data; coordinate delivery schedule; monitor key performance data to anticipate customer service problems, opportunities and risks.
Organizing daily work schedule to call on existing or potential customers Informing management of activity and call reports weekly and monthly of existing or potential customers Maintain professional and technical knowledge by attending monthly educational workshops and professional organizations CE meetings Handle customer service for all accounts.
Assure that drivers have trucks stock with proper PPE and safety supplies as required for various customer sites.
Assist with daily/weekly maintenance on fleet.
Managing incoming and outgoing supplies needed for office and fleet.
Secure furnish and maintain housing for employees and corporate visitors.
Conduct monthly safety meetings; ordering, distribute maintaining all safety equipment.
Assist with performance reviews and employment conflict resolution Scheduling of random, reasonable suspicion and new hire drug testing.
Develop and execute recruiting plans; work with hiring manger on recruiting planning meetings, create job descriptions, lead the creation of a recruiting and interviewing plan for each open position; efficiently and effectively fill openings.
Associate of Science: EMSGuilford Technical Community College － Greensboro, NC, USA
Surgical TechnologyGuilford Technical Community College － Greensboro, NC, USA
Bachelor of Science: Health AdministrationMedical University － Charleston, SC, USA