helper 1 cashier resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Career Focus

Professional summary of excellence A service professional driven with more than twenty five years of technical knowhow and experience that ranges from tax preparer to customer service representative within single and multi-branch corporations in the service arena. Expert in gathering, analyzing and defining business and functional requirements; as well as self-disciplined with documented success, consistently and achieving goals. Proved ability to lead seamless implementations' and deliver excellent customer service in the workplace.

Professional Experience
Helper 1/Cashier, 09/2010 to
Borgwarner Inc.Cadillac, MI,
  • Cafeteria workers have knowledge of cooking large quantities of food; also acquire the skills to work in all areas of the cafeteria or kitchen.
  • Perform multiple duties at once, includes being able to operate different types of cafeteria equipment and keep accurate records, including recipe & inventory records, demonstrate sufficient customer service skills to all cafeteria patrons, able to lift at least 50 lbs.
  • Perform any duties assigned by the cafeteria manager.
  • Include but not limited to arranging food and beverages on steam tables, a la carte tray or mobile carts to make items available for consumers.
  • Serve consumers by the menu or personal preference, clean utensils and cooking and storage equipment, clean serving areas each day.
  • Must follow food preparation instructions and serves all food and beverages ac- cording to cafeteria safety and sanitary policies, also work as cashiers.
  • Cafeteria staff members work as a team, and each cafeteria worker is responsible for a cooperative working environment.
  • Also prep and serve breakfast in the classroom, by preparing and taking meals to the classroom properly and on time to ensure that each child gets a good start to the day with a good and nutritious meal.
Customer Service Representative, 10/2009 to 12/2009
Associated BankWatertown, WI,
  • Analyzed and answered all incoming questions regarding AARP United Health Group and routed to the proper department.
  • Strategically answered all billing questions and inquiries as well as set up payment methods that fit the customers' needs.
  • Reviews documentation for validity/completeness, and adhere to all HIPPA requirements.
  • Gathered and assessed clients' needs, to determine, if there would be any out of pocket expenses, after finding the different medications on the formulary lists.
Tax Preparer/ Executive Office Assistant, 11/2005 to 09/2009
  • Computed, recorded, and proofread data, records and reports.
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
  • Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
  • Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns.
  • Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
  • Attend to visitors and deal with inquiries on the phone and face to face.
  • Supply in- formation regarding the organization to the general public, clients and customers.
  • Ensures knowledge of staff movements in and out of organization, general administrative and clerical support.
  • Schedule appointments, maintain appointment diary either manually or electronically, receive and sort mail and deliveries, tidy and maintain the reception area.
Senior Bank Teller, 07/2007 to 08/2008
  • Greet and welcome members in a courteous, professional and timely manner, providing prompt, excellent service and accurate member transactions.
  • Process member transactions including but not limited to deposits, withdrawals, transfers, money orders, cashiers' checks and loan payments.
  • Operate TCD.
  • Handle cash and checks within set limits and place hold where needed.
  • Balance cash drawer at the end of business day.
  • Research and resolve discrepancies.
  • Report any discrepancies/outages to the supervisor as necessary.
  • Ensure that the teller station is properly stocked supplies and brochures.
  • Maintain an up-to-date knowledge on all products and services.
  • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller area, including robbery procedures.
  • Promote, explain, and cross-sell other credit union services such as consumer and mortgage loans, promotional products, IRA's, certificates, safe deposit boxes, debit and credit cards, as well as online banking.
Sales Associate/Assistant Manager, 08/2006 to 08/2007
  • Provide superior customer service standards and develop customer relationships that will result in repeat business.
  • Responsible for achieving individual sales goals established by management team.
  • Responsible for product and brand image presentation while maintaining a neat and organized store.
  • Balancing cash register and safe at the beginning of the day as well as at store closing.
  • Completing daily paperwork to ensure that company daily activity is recorded.
  • All team members' working together help get the store off the SAS list.
Data Transcriber/Lead, 1990 to 08/2005
  • Operating the operation of keyboard controlled machines (such as card punch ma- chines, paper tape recording machines, magnetic tape, or disc encoders, optical character equipment, and computer controlled data entry, update and remote inquiry devices) To transcribe or verify data in a form that can be used in automated data processing systems.
  • Skill in operating typewriter or a modified typewriter style alphabetic and numeric keyboard with acceptable speed and accuracy.
  • Ability to understand and apply machine operating and data transcribing procedures.
  • Data transcribing work that is combined with clerical work is covered by this series unless the clerical work requires specialized experience or training that constitutes the paramount qualification requirement of the position.
  • Transcribe and /or key verifies a wide variety of taxpayer prepared tax returns, re- lated schedules, and/or documents.
  • Identify missing, incorrect and unrecognizable data and takes appropriate course of action to resolve errors, or refers to others for correction.
  • Develop streamline procedure in order to train employees returning to duty as well as new hires.
  • Assist management as well as provide feedback to Lead with any assigned special projects when required.
  • Perform quality control on all data for errors and incompleteness to let employees know of the errors so they can be more accurate in the future.
  • Receive numerous bonuses for going over and above the target keystrokes.
GED: Basic Math & English, Expected in 1977 to Fairley High School - Memphis, TN
Professional Affiliations

adding machines, streamline, as set, Balance, banking, billing, brochures, cash register, clerical, closing, cooking, credit, clients, customer service, customer service skills, data entry, debit, documentation, financial, forms, image, inventory, keyboard, ma, mail, money, neat, policies, quality control, reception, recording, requirement, Research, safety, sales, SAS, supervisor, tables, tax, taxes, phone, typewriter

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Resume Overview

School Attended

  • Fairley High School

Job Titles Held:

  • Helper 1/Cashier
  • Customer Service Representative
  • Tax Preparer/ Executive Office Assistant
  • Senior Bank Teller
  • Sales Associate/Assistant Manager
  • Data Transcriber/Lead


  • GED

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