Proficient in Windows XP, Windows 7 and Customer service expert Windows 8 Mastery in time management Experience with Microsoft System Center, Skilled multi-tasker Microsoft Service Manager and Microsoft Active Excellent written and oral skills Directory Adept at working in a collaborative setting Experience with Microsoft Windows Server 2003, Efficient in analyzing and solving problems Exchange Server 2003 and print servers Successful and effective in leadership roles Extensive knowledge with Microsoft Outlook Detail oriented with exceptional organizational and Lotus Notes mail clients skills Excellent troubleshooting skills on a variety of hardware and software issues Expert with remote control tools such as Goverlan, Altiris and Gencontrol Proven understanding of IP Addressing, DNS, DHCP and VPN Client Configuration |
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