healthcare compliance manager resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Healthcare professional with Doctor of Pharmacy degree and 15+ years of Retail Pharmacy experience, including Healthcare Compliance, Risk Management, and System Development and Implementation. Proven ability to problem-solve and identify root-cause. Recognized for ability to leverage technical solutions to improve operational and regulatory compliance. Outstanding skills in assessing business needs, recommending sustainable solutions, and effectively motivating partners to implement them in a spirit of collaboration.
Education and Training
Expected in 2001 to to
: Doctor of Pharmacy University of Illinois - Chicago - Chicago, IL GPA:
Medication Therapy Management Certificate, Postgraduate Healthcare Education, LLC, August 2015
Current pharmacist licenses in Hawaii, Illinois, Indiana, Minnesota, and Texas
Professional Experience
03/2013 to Current
Healthcare Compliance ManagerWellvana – Las Cruces, NM,
Oversee development and implementation of controlled substance monitoring program activities, enabling the organization to prevent and detect internal and external diversion
Develop strategies to identify, assess, and establish controls based on regulatory requirements, industry best practice, and Target’s business practices and drive related remediation activity
Leverage technology solutions to maintain or improve controlled substance and pharmacy operations compliance, in partnership with technology and business partners
Implement standards and best methods to document compliance plans and execute monitoring and control testing
Address regulatory reporting and other requirements which may arise from investigations and/or regulatory enforcement
06/2011 to 03/2013
Project Manager, PMO, Target Canada PharmacyTarget Corporation – City, STATE,
Oversaw the development and execution of cross-functional project plans for the international expansion strategy for Healthcare operations including merchandising, supply chain, store operations, franchise operations, marketing, finance, technology, and regulatory compliance
Maintained continuous alignment of program scope with strategic business objectives, making recommendations to modify and improve the program when necessary
Monitored team progress and enforced deadlines
Developed and implemented improved work methods and procedures to ensure effectiveness and efficiency
Provided regular intra- and inter-project communication to partners and executive leaders to ensure alignment with overall program goals and objectives
Regularly evaluated employee performance, provided feedback, and assisted and coached team as needed
07/2005 to 06/2011
Pharmacy Business Process ConsultantTarget Corporation – City, STATE,
Led business team through the system development life-cycle during the
build and implementation of the Pharmacy Dispensing System and Regulatory
Compliance Business Rules Engine
Consulted with technology experts during
development to ensure business requirements were met
Collaborated with cross-functional teams to draft project schedules and
plans, assess impact, prioritize system needs, and implement change management
Evaluated federal and state pharmacy regulations, determined dispensing
system impact, and ensured dispensing application met all regulatory requirements
Developed and maintained the intake process for regulatory-related
system change requests
Led the user acceptance testing efforts
05/2001 to 07/2005
Pharmacist, Pharmacy Manager and Market SpecialistTarget Corporation – City, ,
Managed day-to-day operations of the pharmacy and consistently met financial and operational goals
Supervised the pharmacy team of staff pharmacists and technicians
Compounded and dispensed medication accurately and provided patient counseling
Ensured all legal, privacy and compliance requirements were met
Managed the Chicago-NW Indiana market pharmacist schedule
Provided coaching to pharmacy managers of at-risk pharmacies in the market on operational and financial best practices
Provided OTC CE training to Target pharmacists in partnership with the Philadelphia College of Pharmacy
Trained new pharmacy managers across the company for new pharmacy openings
Additional Information
Volunteer Guardian ad Litem for Hennepin County, Minnesota
Advocate on behalf of children that have been place in Child Protective Services during court hearings
Facilitate the passing of information between the parties, attorneys and professionals involved with the family of the children and make sure it is available to the Court
Monitor the evaluation process to ensure that all of the important information is obtained, the compliance of the parties with temporary orders regarding the parents and the children, and that the children are protected from as much litigation as possible
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Resume Overview
School Attended
University of Illinois - Chicago
Job Titles Held:
Healthcare Compliance Manager
Project Manager, PMO, Target Canada Pharmacy
Pharmacy Business Process Consultant
Pharmacist, Pharmacy Manager and Market Specialist