Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

  • Medication administration
  • Health care consultation
  • Medical screening
  • Intake and discharge
  • Office equipment operations
  • Data entry
  • Organization and efficiency
  • Collecting information
  • Filing and data archiving
  • Verifying data accuracy
  • Spreadsheet management
  • Strong problem solver
  • Medical billing
  • Informational Resources
  • Order processing
  • Strong interpersonal skills
08/2018 to Current
Health Aid /School Nurse Vitamin Shoppe Industries Inc Council Bluffs, IA,
  • Coordinated with families, school personnel and healthcare professionals on behalf of students to advocate for healthcare needs and provide medical information to appropriate parties.
  • Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Trained in Epi-Pen and allergic reaction emergency procedures.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Provided supervision and care for 1,500 STUDENTS-member of staff
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Interacted effectively by email, phone and in person with students, parents and staff members.
  • Oversaw processes for physical exams and vision & hearing screening and input all students immunizations records.
  • Promoted healthy habits and practices in outreach materials and presentations.
  • Answered phone calls, emails, letters, and faxes and efficiently provided accurate information and responses.
07/2014 to 08/2017
Receptionist Assistant Aya Essex Junction, VT,
  • Greeted guests upon office entry, including customers, delivery persons and official representatives.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Maintained office supply inventory and placed orders to meet demand.
  • Input new documents, expenses and orders into system for timely recordkeeping.
  • Obtained and processed payments from clients for products and services.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
  • Organized meeting spaces for staff and prepared related materials.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
11/2012 to 04/2014
Store Manager Cash Store City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
06/2009 to 07/2011
Home Health CNA Brookdale Assisted Living City, STATE,
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided basic care to over 16 patients per 6a-2p by bathing and grooming patients, changing bedding and preparing meals.
  • Attended to patients in 16-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in 08/2004
High School Diploma:
Del Valle High School - Del Valle, TX

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Resume Overview

School Attended

  • Del Valle High School

Job Titles Held:

  • Health Aid /School Nurse
  • Receptionist Assistant
  • Store Manager
  • Home Health CNA


  • High School Diploma

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