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Headwaiter/Trainer Resume Example

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HEADWAITER/TRAINER
Objective
To work for an organization where I can establish and grow my career and contribute to the profitability and success of the company.
Skills
  • Excellent verbal and written communication skills. Great editing and grammar skills. Good listener, responsible and problem solver. Exceptional collaborative and interpersonal abilities. Highly creative and motivated.  Talented at building and maintaining relationships.  Dynamic team player. Confident facilitator; relates comfortably with diverse cultural and socio-economic populations, individually or in groups. 
Experience with various computer software and in print, web and multimedia design.  Also experience with different Point of Sale Systems. 5 years experience in the food an beverage industry delivering excellent customer service.
Experience
12/2017 to 09/2017
Headwaiter/TrainerBonefish Grill

Responsibilities included:                                          

checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages

  • Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
  •  Escorting customers to their tables, explaining how various menu items are prepared, describing ingredients and cooking methods, informing customers of daily specials.
  • preparing checks that itemize and total meal costs and sales taxes.
  • Presenting menus to patrons and answer questions about menu items, making recommendations upon request.
  • Activity in removing dishes and glasses from tables or counters, and taking them to kitchen for cleaning, serving food and beverages to patrons; preparing and serving specialty dishes at tables as required and stocking service areas with supplies such as coffee, food, tableware, and linens.
  • Responsible for training and mentoring new staff.
02/2017 to 06/2017
Bartender/Banquet Server/ Server/TrainerPappadeaux Seafood Kitchen

Responsibilities included: 

  • Deliver exceptional, friendly, and prompt service.
  • Answered questions about menu selections, and made recommendations when requested.
  • Accurately recorded drink and food orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Skillfully anticipated and addressed guests' needs.
  • Managed closing duties, including restocking items and reconciliation of the cash drawers.
  • Manage the bar top, serve guests as well as make bar beverages for the restaurant.
01/2012 to 01/2014
Graphic DesignerAlbuquerque Live the Magazine
  • Preparing and successfully pitching designs both internally and externally to clients.
  • Design advertisements, brochures, websites, posters, banners, and magazine pages.
  • Liaising with stakeholders and marketing teams on project requirements.
  • Involved in the creation and development of new designs and visual concepts across a broad spectrum of styles.
  • Worked across a wide variety of digital and print projects.
  • Organize and promote events as well as design event promos.
  • Write up as well as edit contracts for client contracts.
Education and Training
Bachelor of Arts: Communication and Journalism with a focus on AdvertisingUniversity of New MexicoCommunication and Journalism with a focus on Advertising 3.1
Technical Proficiency
Photoshop, advertisements, banners, brochures, closing, Indesign, marketing, Access, Excel, Microsoft Office, PowerPoint, Word, Works, posters,  websites, multi-media apps.
Activities and Honors
VOLUNTEER WORK Helped set up the NMAF's (New Mexico Ad Federation's) Addy Award Ceremony. Volunteered at Duke City Marathon in 2010 and 2011. Completed over 36 hours of community service each year from 2006-2010.ACTIVITIES I was an officer of my fraternity as well as being an officer of the IFC (inter-fraternity council) at UNM and attended a UIFI leadership conference in at UCLA in 2010.
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Resume Overview

Companies Worked For:

  • Bonefish Grill
  • Pappadeaux Seafood Kitchen
  • Albuquerque Live the Magazine

School Attended

  • University of New Mexico

Job Titles Held:

  • Headwaiter/Trainer
  • Bartender/Banquet Server/ Server/Trainer
  • Graphic Designer

Degrees

  • Bachelor of Arts : Communication and Journalism with a focus on Advertising

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