Habilitation Specialist / Behavior Specialist and Social Services Specialist Resume Example
To secure full time employment in Customer Service-Oriented Administrative Assistant or related position that will utilize my extensive range of skills and while allowing for further professional growth and development. Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Customer Service , and/or Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately. Expertise includes verifying insurance coverage, with commercial and private insurance carriers, Seeks a position of increased responsibility and authority.
Supervisory and Case Management; 16 years' experience supervising adults in an in therapeutic setting. pf 42-65 individuals' caseloads. * 8 years' experience, GM industry Automotive -motor Vehicles-Parts.
HUMAN SERVICES Over 16 years of experience working with children, adults, and the elderly in a social services environment, including programs toward meeting the health, social, mental, physical and emotional needs of individuals and provided appropriate and necessary services for identified needs. Certified in Gerontology..Autistic individual's INSPECTION Experience inspecting health care facilities to determine whether client care was meeting state, Federal standards. Ability to identifies trends and patterns of major unusual incidents (MUI) and unusual incidents and recommends amendments of individual service plans to improve and enhance the quality and appropriateness of service rendered.to the person's. Investigate identified facts identified problems and determined corrective action.
Quality Assurance, GM Automotive-Motor Vehicles-Parts 7 yearsof experience working for GM' in material dept. Final process automotive -Motor Vehicles-Parts. Manufacturing Quality Assurance Strong track record of interpersonal communication, organization, Research, planning and writing skills. Equally strong in morale boosting and conflict resolution. Was able to develop productive relationships with consumers and colleagues at all levels. Functioned well in a progressive environment under conditions that were often stressful and was able to establish effective relationships through trust, respect and communication. Compliance with Government and Regulatory -Health and Safety.
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Completion of Customer Service Representative trough STS School of Business and during my time I was often entrusted with the responsibility of team leader during management meetings . Provided insurance information on Medicare, and Medicaid coverage's. Always met company metric goals.
- Responsible for the development Coordination and implementation of behavioral assessments and programming.
- Supervisory experience including training and instruction in vocational and habilitation setting assignment work, and instruction, training for production, check for progress of the assemble products (Automotive - vehicle-Parts ), Identified clients as high rise, the needs and goals to achieve empowerment and to improved quality of life both behavioral and physical health.
- Assess clients' current functional level, in collaboration with the member, develop and monitor the Case Management Care Plan, monitor quality of care; assisting with physical health issues, participating in special projects, Sales and communication with department and plan administrative staff to facilitate daily operations.
- Conduct comprehensive assessments that include the physical, behavioral, pharmaceutical and social needs of the client's and evaluate the need for behavioral intervention programs.
- Establishes budgets for services base on the individual's assessed needs and preferred ways of meeting those needs.
- Provided behavior management and crisis intervention in a 300+ adult facility.
- Consulted with staff regarding behavior management matters and identified environmental changes that could be made to assist clients.
- Educate providers, members and their families on behavioral health issues including symptoms, relapse prevention, stress reduction, and healthy lifestyle choices.
- Monitors success of intervention strategies and modifies strategies when appropriate, and assisting with problems solving in breaking down barriers.
- Participate in the development individual service plans and modification of the plans in conjunction with providers, member's, family, Physician, and Consults with Program Psychologist.
- Visited several homes and provided daily health care to patients.
- Instructed families in the care and rehabilitation of patients, maintenance of health and prevention of diseases.
- Monitored and prepared patients for discharge procedures in the Emergency Room Department.
- Performed 24 hour observation unit secretarial duties utilizing knowledge of medical terminology, clinical and.
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Resume Overview
School Attended
- Academy of Technical Studies STS School of Business. Capella University
- Spring Arbor University of Michigan
Job Titles Held:
- Habilitation Specialist / Behavior Specialist and Social Services Specialist
- Home Health Nurse
- Medical Technician / Secretary
Degrees
- Completion of Customer Service Representative Certificate through 2014
Master's Degree : Psychology / Counseling 2010
Bachelor of Science Degree : Health Care Services Management 2002
and Certification in Gerontology
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