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Jessica Claire
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Summary

Dedicated [Job Title] bringing [Number] years of experience and diligence to handle needs of large and complex products. Solid history in both manual and automated testing. Seek to apply expertise to growth-oriented, dynamic position

Skills

Guidewire Policy center

ZenDesk

JIRA

Service Now

Selenium

Cucumber

PostgreSQL

HP Service Manager

HP Quality Center(ALM)

Java

Springboot

Splunk

maven

Version One

Jenkins

GitLab

GitHub

TRAC

Test Link

SoapUI

Splunk

Experience
Guidewire Consultant Senior Test Lead, 01/2015 to Current
L&T InfotechBoise, ID,

· Requirement Analysis and provide inputs to the team members on handling the integration points and finalize the estimates for the Sprints

· Organizing Brainstorming sessions with both onshore and offshore resources in which the integrations are discussed in detail and narrow down to specific test scenarios

· The test scenarios are created in the client templates and two rounds of review done at the offshore itself to ensure quality deliverable from our side

· Involved in both peer review and lead review and the review logs are maintained in the Version One

· On approval of Test scenarios from onsite, the test cases are prepared and uploaded to

· Test Data Mining from Mainframe Databases and creating mock up test data which facilitates 100% test coverage

· Defect Logging, Defect Tracking and Defect Closure in JIRA and also coordinating with the onshore team on the tasks, Clarifications on requirements and Business scenarios

· Conducting cross-stream sessions with configuration team, integration development teams and data migration teams which is much needed for the Agile environment

· Involved in the audit processes and make sure that there are no NCs on the testing process related documents

· Using Splunk, captured error logs occurred in different web applications pertaining to several lines of business(LOB) and routed the issues to concerned areas/teams for timely resolution

· As part of proactive monitoring, created Splunk alerts to list down the exceptions in services consumed and these exceptions are fixed by service owners through HP service manager incidents/defects accordingly

· Proactively measure applications by setting real time alerts using Perfecto before users are impacted

Test Lead, 09/2012 to 12/2014
Modern Technology Solutions, Inc.Arlington, VA,

· Testing lead for all functional testing efforts

· Engage with Project managers for current and future releases to get the scope information for current and future sprints

· Planning and reviewing functional requirements for current sprint

· Coordinating with various teams across different releases for seamless testing of multiple projects

· Helping the team in removing any blockers and helping in smooth workflow for all activities

· Providing estimates for testing effort to senior management for each release and sprint

· Create functional scenarios for the requirements under test each sprint

· Developing test scripts for all functional, GUI and data verification for each functionality

· Working closely with UAT team for development for UAT scenarios

· Providing support to the automation team and providing them with business - critical scenarios to automate as well and helping them with regression scenario execution

· Utilizing MS SharePoint to create Team Site, out of the box forms, content management for knowledge sharing, version tracking & user management

· Leading the defect / issue prevention activities by utilizing defect tools such as Quality Center

· Coordinating with offshore counterpart and keeping the issue resolution SLA in check

· Daily Status reports to all the stakeholders and keeping them apprise on any blocking issues

Test Analyst, 02/2010 to 08/2012
Tata Consultancy ServicesCity, STATE,

· Analyzed system requirement and business requirement documents and developed test cases and test scripts

· Performed GUI Testing, Functional Testing, Integration Testing and Regression Testing

· Used SQL commands to validate the database and test its integration with the front end

· Defined test objectives, cases, plans, schedules and involved resources to solve all software performance issues during development & testing phases

· Performed complex testing of products, administered testing tools and applications for automating testing programs

· Strong experience testing Client Services, Web and Imaging applications

· Qualitative review, and baseline development for continuous improvement

· Ensures the accuracy and timelines of all information needed into production scheduling and problem management systems

· Involved in Application Shakeout after deployment

· Strong Understanding of best practices for Quality Assurance business processes and metric management

· Excellent organizational and prioritization skills and has ability to work independently

· Identified testing risks upfront and tracked them till closure

· Maintained good rapport with Client team, Onsite and Offshore teams and addressed all the QA needs on time

· Monitored and followed-up for resolution of outstanding Bug/Issues

· Reviewed and verified to ensure project deliverables adhere to QA criteria and comply with the requirements prior to deployment

· Performed User Acceptance Testing (UAT) methodologies and documentation

· Flexible and able to adapt to changing requirements and schedules

· Experience testing Web Services (SoapUI) and server applications without a UI required

· Prioritized testing tasks as needed to meet project timelines

Education and Training
Master of Science: Software Engineering, Expected in 06/2009
M. Kumaraswamy College of Engineering - Karur, India,
GPA:
Certifications

ISTQB Foundation

SAFe Agile

ALMI

Perfecto Mobile Automation

Perfecto Mobile Selenium Specialist

Splunk Power User

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School Attended

  • M. Kumaraswamy College of Engineering

Job Titles Held:

  • Guidewire Consultant Senior Test Lead
  • Test Lead
  • Test Analyst

Degrees

  • Master of Science

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