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Guest Services/Tourism Marketing Manager Resume Example

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GUEST SERVICES/TOURISM MARKETING MANAGER
Summary

Skilled marketing professional focused on Brand management and building productive relationships with clients, partners and team members. Professionally media trained and well-versed in all aspects of marketing campaigns from concept development to execution and launch.

Highlights
  • Brand development
  • Stakeholder relations
  • Trade shows
  • Key message development
  • Brand recognition optimization
  • Strategic media placement
  • Strategic problem solver
  • Communication plans and initiatives
Accomplishments
  • Hired, trained and managed a team of 15
  • Launched aggressive growth plans that helped increase customer base
  • Increased annual sales through strategic marketing campaigns, market research and analytics
Experience
The Gardens MallJuly 2012 to CurrentGuest Services/Tourism Marketing Manager
Palm Beach Gardens, FL
  • Plans and negotiates media buys
  • Website development
  • Designs and creates marketing collateral
  • Implements and evolves high-impact strategies to target new business opportunities and new markets
  • Establishes production schedules and communicates project status to stakeholders
  • Coordinates pre-show and post-show activities at trade shows
Hilton Garden InnMay 2009 to July 2012Catering Sales Manager
Palm Beach Gardens, FL
  • Increased sales by 20% by launching new sales and marketing initiatives
  • Implemented market research to evaluate effectiveness of marketing strategies
  • Designed and created marketing collateral for sales calls
PBC Convention and Visitors BureauMay 2006 to May 2009Destination Services Coordinator
West Palm Beach, FL
  • Designed and created marketing collateral for the Destination Services Department
  • Provided post-sales support to clients and Destination Sales Department
  • Event planning and management
Education
Curley and Penn Media Training2012Orlando, FL
University of Central Florida1991Bachelor of Arts: Business AdministrationOrlando, FL, USA
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Resume Overview

Companies Worked For:

  • The Gardens Mall
  • Hilton Garden Inn
  • PBC Convention and Visitors Bureau

School Attended

  • Curley and Penn Media Training
  • University of Central Florida

Job Titles Held:

  • Guest Services/Tourism Marketing Manager
  • Catering Sales Manager
  • Destination Services Coordinator

Degrees


  • Bachelor of Arts : Business Administration

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