Service-oriented and cheerful Guest Services Representative poised with total commitment to guest satisfaction. Enhances customer experience by going above and beyond throughout the booking process. From the first initial inquiry to booking and finally the guest arrival experience. Well-versed in mitigation of customer dissatisfaction with prompt service and diplomatic communication to maintain positive guest feedback surveys.
Study Abroad Universite Jean Moulin Lyon 3, Lyon, FR
Event planning of Alumni Day 2019
Event planning of Community Resource Fair 2019
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