Dedicated and motivated with proven
leadership and organizational skills; seeking to obtain a position as an
administrative assistant where I can develop and apply my education, communication
and executive skills. With over 6 years of experience in client relations, community
involvement, and volunteer work with families and institutions.
Computer and technology proficiency
Data input and research
Superior communication and listening skills
Fluent English and Spanish speaker
Issue resolution expert
Teaching, tutoring and counseling
Administrating, promoting and coordinating events
Successful planning and organizing
Guest Service Ambassador03/2015 to Current Courtyard by Marriott HotelHomestead, FL
Provided courteous service while
functioning as a receptionist, handling inquiries, reservations, and back
Supervised all hotel amenities most nights, and conducted ongoing reports with to each
staff department and
Monitored inventory control and loss prevention to meet company budget.
directions and information regarding entertainment, restaurants, and local
points of interest
to travelers from all
walks of life; delivering excellent customer experience.
Cultivated new business through up selling and successfully retained existing
College- Wide Coordinator & Student Ambassador08/2014 to 06/2016 Miami Dade College- America ReadsHomestead, Florida
Recruited, hired, and trained, supervised and managed payroll for 16 tutors and monitored entire program throughout academic year.
Coordinated trainings for all tutors across multiple campuses.
Oversaw communications with public schools and after-care sites to ensure program effectiveness.
Planned and implemented department initiatives to encourage students, faculty and communities to participate in Service-Learning objectives.
Stock Room & Customer Service Representative 11/2012 to 01/2013 Hollister Co.Miami, Florida
Monitored inventory to ensure daily sale goals were met.
Organized new shipments and labeled clearance items.
Preformed opening and closing procedures.
Cashier & Cafe Server 04/2012 to 08/2012 Downstairs with Orion FuelsCutler Bay, FL
Conducted daily reports, and managed cash stocks in order to monitor total sales.
Designed inventory set up.
Preformed cafeteria cleaning, meal preparation and presentation.
Education and Training
Bachelor of Arts: Clinical PsychologyFlorida International University FL, Miami-DadePresently Enrolled.
Associate of Arts: Psychology2016Miami Dade College Homestead , FL, 33033
King Jesus International Ministry, Member & Mentor 2012- Present