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Guest Room Attendant Resume Example

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GUEST ROOM ATTENDANT
Professional Summary

Dependable [Job Title] offering [Number]-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Exceptionally organized Housekeeper bringing [Number] years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Hardworking Cleaning professional bringing [Number] years of experience in [Type] settings. Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals. Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Attentive individual with superior cleaning skills thanks to [Number] years in [Industry] sector. Reliable and dedicated with ability to stand for long periods and lift [Number] pounds with ease. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Excellent communicator with [Number] years of Customer Service Representative experience in demanding call center environments. Highly familiar with [Product or Service], including [Type] competitors and offerings.

Skills
  • Cleaning supplies
  • Documentation
  • Corporate compliance
  • Maintenance reports
  • Materials storage
  • Inventory and supply
  • Hospitality industry
  • Linens and toiletries
  • Detail oriented
  • Guest relations
  • Issue resolution
  • Housekeeping
  • Trash waste and removal
  • Care of fine art
  • Dusting furniture
  • Quality control guidelines
Work History
05/2014 to CurrentGuest Room AttendantOmni Hotels | Pittsburgh , PA
  • Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Maintained inventory of items that were placed in each guest room.
  • Maintained linen cart so that it was neat and organized.
  • Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Ensured each guest room was locked after housekeeping services were performed and maintained complete security of such rooms at all times.
  • Replenished guest room supplies, including water glasses, toiletries, and paper products.
  • Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
  • Used specified cleaning products in each guest room per company guidelines.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
05/2013 to 09/2013Stock AssociateCompass Group Usa Inc | Philadelphia , PA
  • Completed scheduled audits with efficient and accurate approach.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Managed inventory storage in clean and organized fashion.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
  • Greeted customers and directed to requested products.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Maintained effective team member communication.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
06/2005 to 09/2006Picking, Packing,stocking,inventoryJOANN DISTRIDUTION CENTER | City , STATE
  • Removed items from shelves or storage bins and scanned tags.
  • Operated [Type], [Type] and [Type] equipment to move goods in safely from fields to collection points.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Checked prices and calculated totals for accurate invoice processing.
  • Worked with [Type] supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes and loaded into outbound containers.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Checked inventory and selected [Type] products from specific locations based upon customer orders and availability.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Greeted store customers and discussed needs.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Scanned, recorded and verified received inventory during [Timeframe] shipments.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Education
08/2003Associate of Arts | Fine ArtsGOVT COLLEGE, City
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How this resume score could be improved?

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86Good
Resume Strength
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  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • GOVT COLLEGE

Job Titles Held:

  • Guest Room Attendant
  • Stock Associate
  • Picking, Packing,stocking,inventory

Degrees

  • 08/2003 Associate of Arts | Fine Arts

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