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Guest Relations Assistant Resume Example

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GUEST RELATIONS ASSISTANT
Summary
Administrative professional offering excellent communication and computer skills. I meet deadlines and work with a high level of adaptability. I am looking to begin my career, grow professionally, and apply the lessons I have learned.
Skills
Microsoft Word, Excel, Access, PowerPoint *Adobe, SPSS Statistics, Versai, and Kronos software *Strong organizational skills with the ability to multi-task
Experience
Guest Relations Assistant
September 2016 to December 2017 Morehead Planetarium and Science Center － Chapel Hill, NC
  • Greeted visitors entering the office, determine the nature and purpose of visit and directed them to the appropriate destination Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information Frequently used word processing, spreadsheet, database and presentation software Assisted with event planning, including birthday parties, skywatching sessions, field trips, and the Jupiter Ball.
Cashier / Stocker / Trainer
June 2016 to August 2017 Sweet Spot － Charlotte, NC
  • Trained and assisted three newly hired employees Handled cash and credit transactions up to $400 quickly and accurately Organized store merchandize racks by size, style, and color to promote visually appealing environment Communicated with vendors regarding back order availability, future inventory and special orders Recommended, selected and helped locate and obtain out-of-stock product based on customer requests Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
Baker / Scheduler
July 2014 to August 2017 Great American Cookies － Charlotte, NC
  • Served 125 customers daily with professional and effective customer service Filled out inventory and production sheets and informed manager of stock levels Replenished and rotated food items, following correct food cooling and storage procedures Conducted employee evaluations, assessing strengths and reassigning accordingly Carefully and attentively took customer orders by phone and in person Determined quantity of product to prep for next day's operation by maintaining detailed production schedule.
Education and Training
B.A : Management & Society, December 2017 University of North Carolina at Chapel Hill － Chapel Hill, NC Management & Society GPA: 3.51 Curriculum Highlights: Public Policy Towards Business, Labor Economics, Formal Organizations & Bureaucracy, and Employer-Employee Relations
May 2015 Challenger Early College High School － Hickory, NC
Interests
HSAC Chapel Hill, NC Social Publicity Chair August 2016 - May 2017 Guided campus tours and offered classes on college admissions, financial aid, and student life to more than 50 high school students Organized social events, such as the Spring Formal and picnics with other cultural groups from nearby schools SkillsUSA Hickory, NC Student Coordinator of Community Service Team August 2014 - June 2015 Coordinated more than 60 volunteers from campus clubs to work the first annual "Celebration of Nations" event that raised cultural awareness Gathered personal care items and donations for the Safe Shelter for Battered Women of Hickory The Marian Cheek Jackson Center for Saving & Making History Chapel Hill, NC Community Service Partner August 2017 - October 2017 Distributed to patrons number of food items they can take from assigned station Served food, made posters, and assisted individuals at community celebration events
Skills
Adobe, Economics, Employee Relations, event planning, packaging, spreadsheet, SPSS, word processing
Additional Information
  • ACTIVITIES & COMMUNITY INVOLVEMENT HSAC Chapel Hill, NC Social Publicity Chair August 2016 - May 2017 Guided campus tours and offered classes on college admissions, financial aid, and student life to more than 50 high school students Organized social events, such as the Spring Formal and picnics with other cultural groups from nearby schools SkillsUSA Hickory, NC Student Coordinator of Community Service Team August 2014 - June 2015 Coordinated more than 60 volunteers from campus clubs to work the first annual "Celebration of Nations" event that raised cultural awareness Gathered personal care items and donations for the Safe Shelter for Battered Women of Hickory The Marian Cheek Jackson Center for Saving & Making History Chapel Hill, NC Community Service Partner August 2017 - October 2017 Distributed to patrons number of food items they can take from assigned station Served food, made posters, and assisted individuals at community celebration events AWARDS and HONORS Dean's list 3 of 5 semesters Graduated Cum Laude Gold Medalist for Community Service
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Resume Overview

Companies Worked For:

  • Morehead Planetarium and Science Center
  • Sweet Spot
  • Great American Cookies

School Attended

  • University of North Carolina at Chapel Hill
  • Challenger Early College High School

Job Titles Held:

  • Guest Relations Assistant
  • Cashier / Stocker / Trainer
  • Baker / Scheduler

Degrees

  • B.A : Management & Society , December 2017
    May 2015

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