graphic designer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Problem-Solving
Microsoft Office Expertise
Creative Thinking
Idea Visualization and Brainstorming
Problem Solving
Information Research
Verbal and Written Communication
Client Relations
Medication Administration
Clean Background Check
Pet Care Instruction Adherence
Adaptability and Dependability
Pet Care Management
Grooming and Bathing
Doggy Daycare
Animal Safety
Honest and Trustworthy
Smartphone Usage
Reliable Vehicle
Customer Service
Punctual and Reliable
Pet Sitting
Flexible Schedule
Breed and Species Knowledge
Pet Owner Advisory
Decision Making
Medication Documentation
Animal Observations
Weight Charting
Food Supplement Preparation
Physical Condition Monitoring
Feeding and Watering
Facility Laundry and Cleaning
Animal Quarters Maintenance
Information Collection and Recording
Appointment Scheduling
Work Prioritization
Animal Training
Illness and Injury Detection
Critical Thinking
Injury and Illness Treatment
Breeding Habits Explanation
Equipment Disinfection
Animal Behavior Education
Work Planning
Animal Grooming
Food Intake Monitoring
Treatment Documentation
Microsoft Office
Animal Examinations
Experience
04/2014 to CurrentGraphic DesignerAlert Innovation | Pittsburgh, PA,
Using graphic design tools
Researching psychology of colors and other marketing strategies for designs
Any other necessities as needed by the customer
Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
Prepared branding packages for point of sale displays, promotional materials and product packaging.
Generated digital image files for use in digital and traditional printing.
Created corporate brands by designing cohesive looks between logos and letterheads.
Designed interactive graphics for licensed products on compatible consumer platforms.
Worked with customers to present mockups and collect information for adjustments.
Directed advertisement, banner and signage projects from concept to final delivery.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Consulted with clients to define design requirements and manage product development projects.
Selected colors and themes while adding functionality to create new designs.
Created personalized portfolio designs according to rigorous client specifications.
Designed new, on-brand visual elements focusing on concept and messaging.
Formatted print and web application designs for projects with varying specifications.
Used a variety of software to create images and layouts.
Produced projects for advertising and informational purposes.
Conferred with clients to determine requirements and layout designs.
Determined size and layout of copy material and selected styles and size of fonts.
Reviewed final layouts, making improvements and suggestions as needed.
Produced vector and animated graphics for portions of television broadcasts.
Fostered relationships with retail clients through effective communication, negotiation and collaboration.
Created design concepts and sample layouts using knowledge of layout and design principles.
Researched graphics software to speed and improve job production.
Submitted design ideas to plan projects with customers and managers.
07/1997 to CurrentPet CaretakerMars | Hackettstown, NJ,
Fed pets on-schedule and with appropriate food for developmental or health requirements.
Coordinated doggie daycare groups and overnight care.
Monitored pets for signs of distress, injury and illness and coordinated caring responses.
Communicated positively with clients to understand and meet pets' unique needs.
Offered command reinforcement to pets enrolled in group obedience classes.
Cuddled and snuggled, making pets feel safe and loved in owner's absence.
Submitted reports with photo updates to keep pet parents informed.
Administered medication and treatment as prescribed by veterinarian to optimize animal health.
Participated in conservation activities to support animal care missions.
Participated in animal handling and manipulation training to reduce animal pain and distress and improve animal welfare.
Monitored pets for stress, behavioral and health issues, fostering safety.
Supported enrichment activities to promote, encourage and evaluate pet behaviors.
Assessed dog behavior in group play to provide positive and fun experience for dogs.
Sought veterinarian attention to facilitate care for sick or injured pets.
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Prepared food to meet needs of animals under care with appropriate meals.
Maintained clean and orderly play yards, kennels and cages.
Taught animals sit, stay and other basic commands.
Delivered excellent service to pet owners to drive repeat business.
Bathed and groomed pets using gentle techniques.
Assessed animals for injury and illness.
Fed and watered animals in care, following special diets and regular medication administration schedules.
Administered medications to animals.
Played with dogs and cats to maintain socialization and reduce stress.
Scheduled grooming and veterinary appointments for animals.
Followed precise feeding instructions and schedules for animals under care.
Screened individuals interested in adopting pets.
Walked and exercised dogs during owner absences.
Reviewed pet records from daily visits and appointments, entering important data into system.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
Socialized animals to prepare for adoption.
Offered animals exercise opportunities through walks and play activities.
Fed animals twice daily and refilled water dish.
Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Noted unusual behavior and contacted owners regarding health-related issues.
Walked dogs regularly to promote exercise and maintain proper health and fitness.
Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Met with owners to gather pet care information and discuss pet sitting duties.
Developed long-term relationships with clients and bonded with animals through regular contact.
Furnished pets with food and water to foster nourishment for growth and development.
Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
Collected and recorded animal weight, medical records and allergies to prepare for grooming services.
Bathed and styled pet's fur, inspecting animals for external signs of parasites, disease or injury.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Consulted with owners and made recommendations on individual grooming needs of pets.
Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
Examined animals for injury or illness and documented symptoms for veterinarian review.
Facilitated professional relationships with clients, promoting and encouraging repeat business.
Promoted grooming services, packages and products to customers to increase store sales.
Handled pets with gentle demeanor to help animals feel calm and secure.
Groomed dogs and cats by utilizing blades, de-shedding tools, and shears
02/2018 to 04/2021Administrative AssistantIn-Terminal Services | Santa Teresa, NM,
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Inventoried and ordered supplies for office.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Prepared and prioritized calendars and correspondence.
Maintained accurate department and customer records.
Organized both physical and digital files and updated reports to coordinate project materials.
Responded to customer issues to provide immediate resolution and improve retention.
Composed, edited and typed complex memos and reports with job-related software.
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Handled incoming calls and directed callers to appropriate department or employee.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Filled orders according to defined standards using standard picking system.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Accepted, processed and quickly filled orders.
Verified items correctly matched to sales check for packing and shipment.
Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Organized boxes or bags and palletized orders based on carrier method.
Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
Evaluated merchandise condition and accounted for items in system.
Packed merchandise for delivery and moved items to delivery area.
Followed proper packaging requirements depending on order size and type.
Located merchandise from shelves and storage areas to fill orders.
Packaged items with appropriate materials to prevent damage during shipping.
Demonstrated great teamwork skills with staff members involved in production and transport.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Stamped price tags on merchandise, referring to official price lists.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Compared merchandise invoices to items actually received.
Stocked shelves, racks and bins with new or transferred merchandise.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Issued supplies, materials and products to team members based on information from requisitions.
Packed and unpacked items, checking breakables before stocking on shelves.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Read orders to verify attributes and quantities of merchandise.
Pulled merchandise to fulfill orders to specification.
Tracked inventory and conducted cycle counts to maintain accurate records.
Prepared inventory for shipment by attaching tags and labels.
02/2014 to 10/2015Customer Service RepresentativeTravelcenters Of America | Fairburn, GA,
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Upheld quality control policies and procedures to increase customer satisfaction.
Set up and activated customer accounts.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Answered inbound calls, chats and emails to facilitate customer service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Made outbound calls to obtain account information.
Consulted with customers to resolve service and billing issues.
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