graphic designer resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Deadline-oriented Graphic Designer focused on overseeing all phases of projects. Successful at creating brand messages, strategies and key graphic productions. Resourceful and hardworking with know-how to produce top-notch content.

  • Graphics Industry Background
  • Staff Development
  • Microsoft Office Expertise
  • Branding
  • Photography Background
  • Visual Design
  • Retail Operations Management
  • Business Development Understanding
  • Website Design
  • Sales Expertise
  • Conflict Resolution
  • Receiving Support
  • Technologically Savvy
  • Positive and Professional
  • Upselling and Cross-Selling
  • Retail Sales Customer Service
  • Customer Service
  • Customer Relationship Management (CRM)
  • Retail Marketing
  • Store Maintenance
  • Credit Card Payment Processing
  • Client Relations
  • Customer Relations
  • Sales Closing
Graphic Designer, 01/2020 - Current
American Residential Services Sacramento, CA,
  • Generated digital image files for use in digital and traditional printing.
  • Selected colors and themes while adding functionality to create new designs.
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
  • Submitted design ideas to plan projects with customers and managers.
  • Directed advertisement, banner and signage projects from concept to final delivery.
  • Worked with customers to present mockups and collect information for adjustments.
  • Created corporate brands by designing cohesive looks between logos and letterheads.
  • Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
  • Prepared branding packages for point of sale displays, promotional materials and product packaging.
  • Consulted with clients to define design requirements and manage product development projects.
  • Created personalized portfolio designs according to rigorous client specifications.
  • Designed interactive graphics for licensed products on compatible consumer platforms.
  • Used Canva to create images and layouts.
Assistant Manager, 10/2016 - 11/2019
Planet Fitness Calexico, CA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
Manager in Training, 03/2014 - 09/2016
Schnitzer Steel Industries, Inc. Meridian, MS,
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Delegating employee assignments, monitored progress and evaluated performance.
  • Followed Leadership advice to improve leadership and supervisory skills.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Resolved customer issues efficiently to build loyalty.
  • Learned company processes, procedures and employee role functions.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Assisted with coaching and leading team to meet sales and service goals.
  • Attended meetings and educational webinars to attain knowledge and competency to succeed in evolving market landscape.
  • Utilized technology to engage customers. identify needs and present solutions.
Education and Training
Associate of Science: Collision, Refinishing, Expected in 12/2010
WyoTech - Laramie - Laramie, WY
Status -

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Resume Overview

School Attended

  • WyoTech - Laramie

Job Titles Held:

  • Graphic Designer
  • Assistant Manager
  • Manager in Training


  • Associate of Science

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