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grand opening trainer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Operations Manager at one of the busiest Chick-fil-A stores in the DFW metroplex. Great leader with excellent time management skills able to motivate the team to meet goals, while keeping customer service as the number one priority.
Highlights
  • excellent customer service 
  • great time management 
  • lead by example 
  • extremely reliable 
  • great teamwork 
  • great trainer and motivator
  • reliable and punctual
  • consistant
Accomplishments
  • Worked as Grand Opening Trainer for cooperate office training employees at new stores and helping throughout opening period.            
  • Implemented a new breakfast kitchen setup to ease complexity in the kitchen creating faster more accurate orders.                                      
  • Creating outside sales with schools, churches, sports teams etc.
  • Lowered monthly labor by 1.5% by targeting peak times with more help, and removing unnecessary help from slow times.
  • Increased customer satisfaction by creating an emotional connection between customers and employees.                                                   
  • Helped Create  new training program targeting employee jobs and not waisting labor on unnecessary training.

Experience
Grand Opening Trainer, 2013 to 10/2015
ChewyBellevue, WA,
  • Helped open Chick-fil-A restaurants in Lubbock TX, Wichita KS, Chicago Il, San Antonio TX, Phoenix AZ, and Minneapolis MN.
  • Assisted with store cleaning and setup before opening date.
  • Prepared food for marketing distribution around city.
  • Trained restaurants future employees and identified leaders to new operators.
  • Teach the identified leaders how to lead the store before departure.
Bread Delivery , 04/2009 to 08/2009
Mrs BairdsCity, STATE,
  • Worked as a delivery assistant, would work bread inventory in grocery stores for delivery drivers.
  • In charge of keeping shelves stocked as well as getting the following orders imputed for stores.                                                                 
  • Competed against other bread companies on sales and presentation of product to gain more shelf space on the isle.                                       
  • Completed daily pull ups on grocery store shelves at the end of my day to restock shelves for the night.
Operations Manager, 06/2005 to Current
Chick-Fil-ACity, STATE,
  • Ran high volume shifts and rushes with great customer service.
  • Train new employees while creating leaders out of existing employees
  • Ordered Product Inventory ,invoices and payments.
  • Counted money for shifts.                                                                 
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.

Education
High School Diploma: , Expected in 2009 to Summit High School - Mansfield, Texas
GPA:
Associate of Arts: associates of arts, Expected in to Tarrant County College - Arlington, Texas
GPA:
currently taking online courses

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Resume Overview

School Attended

  • Summit High School
  • Tarrant County College

Job Titles Held:

  • Grand Opening Trainer
  • Bread Delivery
  • Operations Manager

Degrees

  • High School Diploma
  • Associate of Arts

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