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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Driven Program Coordinator and educator with proficiency implementing new programs designed to fulfill community needs. Skilled at crisis intervention, de-escalation, conflict resolution, as well as cultivating and maintaining good relationships with community members, partners, and staff members. Passionate, hardworking, reliable, driven, independent, with a strong desire to excel, learn new skills, and achieve continuous growth.

Skills
  • Program management
  • Project coordination
  • Standard operating procedures
  • Report creation
  • Partnership development
  • Operational improvement
  • Problem resolution
  • Customer service
  • Planning and coordination
  • Project organization
  • Communications
  • Self-motivated
Experience
Goshen Family Center Program Coordinator, 10/2018 to Current
Family Services Of Tulare CountyCity, STATE,

Planned, coordinated, and performed essential and emergency services that are focused on helping families heal from violence. Helped families who were victims of crimes, such as domestic violence, child abuse, elderly abuse, sexual assault, and other crimes. Services provided included counseling, monthly interactive family events, food distribution events, legal paperwork completion (Restraining Orders, Child Custody, Child Support, and Divorce), Cal OES-XC Services, housing at our Domestic Violence Shelter, weekly zoom classes with community members, access to essential items such as aid with utility bills, clothing, food, transportation, hygiene products, and worked with Child Welfare Services (CWS) by providing court mandated parenting classes to parents referred by CWS. Provided educational enrichment programs which included our children and adult Summer Programs, story time to promote literacy, our annual Goshen Community Carnival, healthy lifestyle programs, and additional programs to address the needs of the community. Provided annual events such as our Christmas gift give-away, Thanksgiving dinner, and our back to school events. Engaged in community outreach with the public and with multiple community partners, with whom we established solid relationships, in order to expand our reach and services. Sustained partnership with Goshen Elementary School to provide support and services to children and their families. Participated as a liaison with involvement in school events, PTA, and any available opportunities that benefited the Goshen community.

Rape Crisis Center Program Assistant, 04/2020 to 09/2020
Family Services Of Tulare CountyCity, STATE,

Assisted victims of Sexual Assault with services such as case management, housing at our Domestic Violence Shelter, Legal Aid, peer counseling, referrals to therapy services, and safety planning. Coordinated support with local county law enforcement and forensic nurses. Provided additional methods of contact through our 24/7 Sexual Assault Hotline.

G.A.P.P. Parent Educator, 09/2017 to 09/2018
Tulare County Sheriff's Office & FSTCCity, STATE,

Performed parent education classes funded by First 5 of Tulare County, sponsored by the Tulare County Sheriff's Office (TCSO) as a contracted employee of Family Services of Tulare County (FSTC). The Gang Awareness Parenting Project (GAPP) provided 12+ week parenting group and individual classes to the male and female incarcerated population inside Bob Wiley, Pre-Trial, and MCF county jail facilities in which gang affiliated incarcerated individuals with children ages 0-5 participated in order to improve their personal and parental skills, either voluntarily or in relation to Child Welfare Services cases. Each client’s significant other received educational classes during home visits and were assessed so additional essential services could be rendered to meet their needs. After the incarcerated individual was released, an additional month of in-person services were rendered in order to provide post-custody support. Topics covered in class included challenging behaviors, child development, anger management, effective conflict resolution, positive discipline, basic needs, the effects of violence on children, as well as additional topics. Identified, documented, and corrected challenging behaviors through observation, education, support, and other methods on a daily basis. Worked with incarcerated individuals of diverse cultural and socioeconomic backgrounds, all inmate security classification levels, gang affiliations, people with disabilities, as well as individuals in the sexual crimes jail unit, and individuals held in the substance abuse recovery jail units. Coordinated with programs staff, law enforcement custody staff, probation staff, and medical staff in order to provide essential services while educating and advocating for incarcerated individuals and their families. Met or exceeded weekly, monthly, semi-annual, and annual milestones.

Education and Training
Bachelor of Arts: Psychology, Expected in 05/2014
California State University - Fresno - Fresno, CA
GPA:

Cum laude graduate, earned a 4.0 Psychology major GPA (3.83 GPA overall), recipient of multiple scholarships, enrolled in 10 Business college courses.

Certifications

40 Hour Domestic Violence Counselor Certificate as mandated by California Evidence Code 1037.1

40 Hour Sexual Assault Counselor Certificate as mandated by California Evidence Code 1035.2-1035.4

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Resume Overview

School Attended

  • California State University - Fresno

Job Titles Held:

  • Goshen Family Center Program Coordinator
  • Rape Crisis Center Program Assistant
  • G.A.P.P. Parent Educator

Degrees

  • Bachelor of Arts

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