global software project manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hands-on, results-oriented Software Development Manager with a proven track record of delivering solid solutions for all problems. Adept at successfully and effectively interacting with contractors and employees across multiple development sites. Excellent project management abilities demonstrated by career history of on-schedule and on-budget completed projects. Strong experience in Network Management, Embedded Systems and Banking/Financial projects. Passionate about creating Automation for efficiency. Helped team deliver 50% faster by generating 300K lines of JavaScript code. Created efficient process for Multiple Language support through Automation. Looking for opportunity to work in leading edge technology and changing the world.

  • Software Development
  • Distributed Systems
  • Scalability
  • Virtualization
  • Interdisciplinary collaboration
  • Training and mentoring
  • Process & Operational improvement
  • Develop & follow-up on Project Plans
  • JAVA, C, C++, Pascal, PHP, JavaScript, Python
  • Client Server, N-Tier Systems, SNMP, MQTT
  • Strong GUI Application Development
  • MySQL, Mongo, Redis, MS SQL Server, Oracle
  • FCAPS Unified Network Management
  • Web Server & Client, REST API, JSON
Work History
07/2014 to Current Global Software Project Manager Alcatel-Lucent Enterprise | City, STATE,

Co-ordinate activities of global Engineering team and contractors reporting to Sr. Director of Engineering. Managed/Guided teams for following projects:

  • Create a micro-service package for OVSDB support on AOS ToR devices to work with orchestration tools like Nuage and VMWare NSX Manager.
  • Create Web Interface with Responsive Design, WEB 2.0, HTML 5, REST API with multiple language support to manage all 9 Product lines for ALE Switch/Routers.
  • Accelerated development by generating over 350K lines of JavaScript that helped reduce development effort by 50%.
  • Create Selenium/Robot automation and helped team by generating code for Automation - productivity increase of 60%.

Automated bulk of work in Project Management activities like:

  • Project progress for release process, CR Management
  • Measurement of CS team adherence to SLA agreements
  • Processes for measurement of productivity
  • Monitor KPI and provide data to VP Engineering

July 2014 - April 2017, Release Manager for AOS Enterprise Switch/Router product line. The job required working with PCT interaction with Program Management, Product Line Managers and other teams like SQA, Documentation, Hardware Engineering, HQA, NPI and Customer Service

  • Coordinating activities of Development, Product test, Sustaining and teams in US, India and Vietnam with 10 Managers and 200 Developers/Product Testers.
  • Provided technical direction on Switch/Router Management, SNMP, CLI, REST APIs etc. Management Interfaces to other engineers, Architects and technicians.
  • 2018 - Helped transformation from Siebel to JIRA CR Management system by creating Automation to create transformed files in 2 minutes - Manual process would take 8 hours. This automation helped move to Jira in 8 hours window. Transformation run was required 5 times due to data issues.
  • Proven ability to drive relationship with Third Party Vendors (SoW, NDA, Shipment of Hardware Overseas and Overseas Team management). Handle VISA applications for resources in Asia and Deemed Exports clearance to work at ALE facilities in USA.
  • Created TAP (Technical Alliance Program) relationships with VMWare and Citrix and Certification of Products/Solutions from VMware and Citrix.
  • Lead Representative for IANA of ALE USA Inc. Enterprise ID and director of SNMP MIB Architecture
12/1998 to 06/2014 Manager Unified Network Management Alcatel-Lucent | City, STATE,

Created set of Framework GUI classes that were extensively used for all FCAPS Applications. Created single data model class to unify representation of SNMP, LDAP and Database data that reduced effort by 75% for OmniVista 2500 NMS product - highly scalable distributed system.

  • Managed demographically diverse teams located in California, New Jersey, India and Vietnam. Three Teams in India (20) and Vietnam (50) were created from scratch while hiring employees and Contractors and training them to work on OmniVista.
  • Derived savings of over $1.2 Million/Year by changing Vendor and ensured better skill set.
  • Development work involved creating/designing cross platform NMS software products using Java, SNMP, XML/NetConf and LDAP in client server environment with Web Services.
  • OmniVista manages various Alcatel-Lucent Switch/Router families (12), running different OS (Linux/VxWorks), releases and Management Interfaces across various versions of each device (over 250) including Wireless devices and virtualization support for VMWare and Citrix.
  • Standards based solutions also supports Third Party products.
  • Created set of Framework GUI classes that were extensively used for all FCAPS Applications. Used Generation of code to speedup development further.
  • Performance optimizations of 50-100x for specific issues
  • Memory Optimization – increased support from 2000 to 5000 devices.
  • Wrote or guided every application/screen of product!
04/1998 to 11/1998 Software Development Manager - Server | City, STATE, was pre-IPO startup of 12 employees including CEO and 3 founders. It has become very successful company serving millions of Customers. Guided them through 3 phases of USPS certification that helped company go public.

  • Private company to sell USPS Stamps over Internet required extensive security, Complying with FIPS 141-3 and required us to implement stringent Audit procedures to assure USPS - their money and Customer Data is safe. Financial services background was useful.
  • Created secure user login using Challenge based authentication.
  • Designed and implemented Automation tests to ensure performance and stability for USPS beta tests simulating 500 clients.
  • Wrote MS Visual C++ code for Client Applications, Extended Stored Procedures to Interface with IBM 4758 cryptographic card and MS SQL Server database.
  • Created processes to verify server backup/restore procedures to be tested in USPS qualification of product.
Expected in 06/1985 Bachelor of Science | Computer Science & Engineering Indian Institute of Science, Bangalore, India, GPA:

Indian Institute of Science is the top schools of India. Selected in 1982 through a competitive All India exam, placed in top group and was given choice of any field to study.

  • Project: 3-D Parallel and perspective views on a Micro Computer
  • Created a package to display Graphic Objects defined in 3-D space. A Tablet interface was added to quickly specify data points along with selection of menu options.
  • Elected on Board for Student Dining Hall B in 1983 and VP in 1984
  • Elected Member of [IISc Film Club] 1984, 1985
  • Member of IISc Badminton team - 1984
  • Graduated in Top 5% of Class
Expected in 06/1982 Bachelor of Science | Physics Delhi University, Delhi, India, GPA:

Studied Physics Hons. from Hindu College of Delhi University, very prestigious college in Delhi University.

  • Graduated magna cum laude
Expected in Certification and Courses:Alcatel Certified Switch ProfessionalAlcatel Certified Switch Specialist | , , GPA:

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Resume Overview

School Attended

  • Indian Institute of Science
  • Delhi University

Job Titles Held:

  • Global Software Project Manager
  • Manager Unified Network Management
  • Software Development Manager - Server


  • Bachelor of Science
  • Bachelor of Science
  • Certification and Courses:Alcatel Certified Switch ProfessionalAlcatel Certified Switch Specialist

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