Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hands-on, results-oriented Software Development Manager with a proven track record of delivering solid solutions for all problems. Adept at successfully and effectively interacting with contractors and employees across multiple development sites. Excellent project management abilities demonstrated by career history of on-schedule and on-budget completed projects. Strong experience in Network Management and Banking/Financial projects. Passionate about creating Automation to reduce manual effort and speed up delivery. Looking for opportunity in leading edge technology changing the world around us.

  • Interdisciplinary collaboration
  • Vendor sourcing
  • Managed Development, Product Test and Sustaining
  • Generate code for improved Productivity
  • Excel programming in Java
  • JAVA, JavaScript, Python, C++, Pascal, PL/M, PHP
  • Client server, N-Tier Systems, Database, LDAP
  • Strong GUI Application Development
  • Ability to Automate
  • Experienced in Product release cycle
  • Process and Operational improvement
  • Training and mentoring
  • Excel, Microsoft Word, Power Point, SQL
  • FCAPS Unified Network Management systems
  • Web Server and Client Development
  • Memory and Speed Optimization
Work History
07/2014 to Current Global Software Project Manager Trader Interactive | Pittsburgh, PA,

Co-ordinate the activities of global Engineering team and contractors reporting to the Sr. Director of Engineering. Managed/Guided teams for the following projects:

  • Create a micro-service package for OVSDB support on AOS ToR devices to work with orchestration tools like Nuage and VMWare NSX Manager.
  • Create Web Interface with Responsive Design, WEB 2.0, HTML 5, REST API with multiple language support to manage all 9 Product lines for ALE Switch/Routers.
  • Accelerated development speed by generating API/Model code for ALE APIs - Over 350K lines of JavaScript created that helped reduce development effort by 50%.
  • Create Selenium/Robot automation. Again helped the team by generating code for Automation - A productivity increase of 60%.

Automated bulk of the work in Project Management activities like:

  • Project progress for release process, CR Management
  • Measurement of CS team adherence to SLA agreements
  • Processes for measurement of productivity
  • Monitor the KPI and provide data yearly evaluation to VP Engineering

July 2014 - April 2017, Release Manager for AOS Enterprise Switch/Router product line. The job required working with PCT interaction with Program Management, Product Line Managers and other teams like SQA, Documentation, Hardware Engineering, HQA, NPI and Customer Service

  • Coordinating activities of Development, Product test, Sustaining and teams in US, India and Vietnam with 10 Managers and 200 Developers/Product Testers.
  • Provided technical direction on Switch/Router Management, SNMP, CLI, REST APIs etc. Management Interfaces to other engineers, Architects and technicians.
  • 2018 - Helped transformation from Siebel to JIRA CR Management system by creating an Automation to create transformed files in 2 minutes - Manual process would take 8 hours. This automation helped move to Jira in 8 hour window. Transformation run was required 5 times due to data issues.
  • Proven ability to drive relationship with Third Party Vendors (SoW, NDA, Shipment of Hardware Overseas and Overseas Team management). Handle VISA applications for resources in Asia and obtain security clearance to work at ALE facilities in USA.
  • Created TAP (Technical Alliance Program) relationships with VMWare and Citrix and Certification of Products/Solutions from VMware and Citrix.
  • Lead Representative for IANA of ALE USA Inc. Enterprise ID and director of SNMP MIB Architecture
12/1998 to 07/2014 Manager & Lead for Network Management Alcatel-Lucent | City, STATE,

Progressively increasing responsibility from Lead Developer to Architect and Engineering Project Manager – responsible for managing the Development, Product testing and Sustaining effort for OmniVista 2500 NMS product - a highly scalable distributed system.

  • Managed demographically diverse teams located in California, New Jersey, India and Vietnam. Three Teams in India(20) and Vietnam (50) were created from scratch while hiring employees and Contractors and training them to work on OmniVista.
  • Derived savings of over $1.2 Million/Year by changing Vendor and ensured better skill set in new team.
  • Development work involved creating/designing cross platform NMS software products using Java, SNMP, XML/NetConf and LDAP in client server environment with Web Services.
  • OmniVista is Unified Network Management system for various Alcatel-Lucent Switch/Router families(12), running different OS (Linux/VxWorks), releases and Management Interfaces across various versions of each device (over 250) including Wireless devices and virtualization support for VMWare and Citrix.
  • Standards based solutions also supports Third Party products.
  • Created set of Framework classes that were extensively used for all FCAPS Applications. Created data model classes to represent SNMP, LDAP and Database data in simple models that cut down work in creating screen by 75%. Used Generation of code to speedup development.
  • Performance optimizations of 50-100x for specific issues
  • Increased support from 2000 to 5000 devices without requiring extra memory.
  • Wrote or guided every application/screen of product!
04/1998 to 11/1998 Software Development Manager | City, STATE, was a preIPO startup of 12 employees including CEO and 3 founders. It has become very successful company serving millions of Customers. As Software Development Manager guided them through 3 phases of USPS certification that helped the company go public.

  • Private company to sell USPS Stamps over Internet required extensive security, Complying with FIPS 141-3 and required us to implement stringent Audit procedures to assure USPS - their money and Customer Data is safe.
  • Created secure user login using Challenge based authentication.
  • Designed and implemented Automation tests to ensure performance and stability for USPS beta tests requiring 500 clients.
  • Wrote MS Visual C++ code for Client Applications, Extended Stored Procedures to Interface with IBM 4758 cryptographic card and MS SQL Server database. Created processes to verify server backup/restore procedures to be tested in USPS qualification of product.
Expected in 06/1985 Bachelor of Science | Computer Science & Engineering Indian Institute of Science, Bangalore, India, GPA:

Indian Institute of Science is one of the top schools of India. I was selected in 1982 through a competitive All India exam, where I placed very high in and was given my choice of field to study.

  • Project: 3-D Parallel and perspective views on a Micro Computer
  • I created a package that could display Graphic Objects defined in 3-D space on a viewport from a specific point. My project used an intel Graphics Controller with 256K memory for these projections. A Tablet interface was added to quickly specify data points along selection of with menu options.
  • Elected on Board for Student Dining Hall B in 1983
  • Elected as Vice President for Student Dining Hall B in 1984
  • Elected Member of [IISc Film Club] 1984, 1985
  • Member of IISc Badminton team - 1984
  • Graduated with IInd Rank in Class
Expected in 05/1982 Bachelor of Science | Physics Delhi University, Delhi, India, GPA:

I Studied Physics Hons. from Hindu College of Delhi University, a prestigious college in Delhi University.

  • Graduated magna cum laude
Expected in Certification and Courses: Alcatel Certified Switch Professional Alcatel Certified Switch Specialist | , , GPA:

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School Attended

  • Indian Institute of Science
  • Delhi University

Job Titles Held:

  • Global Software Project Manager
  • Manager & Lead for Network Management
  • Software Development Manager


  • Bachelor of Science
  • Bachelor of Science
  • Certification and Courses: Alcatel Certified Switch Professional Alcatel Certified Switch Specialist

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