global program manager lead enablement strategist resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A highly motivated and hands-on functional leader with proven experience in leading large, complex, multifunctional methodology-oriented projects and programs. Motivated to drive 'futurism' strategy and vision with well-thought framework development.

Over 10+ years experience in finance, software, talent and development fields as a NetSuite consultant, global program, and people manager in varied leadership roles.

Strengths include transforming business process requirements to solution design, define ‘creative solutions to complex problems, excellent understanding of ERP financial system platform and architecture, Business processes and procedures, methodology, business alignment, communication, and change management.

Successful track record of leading internal strategy and planning with an ability to conceptualize and execute strategic plans by addressing challenges for impactful results.

Exceeds stakeholder expectations by influencing teams to develop and deliver consistent and innovative enablement solutions.


  • Strategic Thinking
  • Analytical & Critical Thinking
  • Stakeholder Alignment
  • Visual Communication
  • Problem Solving

Successful Program Development and Execution

Project of the Quarter

Employee of the Month

Recognized as Women in Success (Oracle NetSuite)


Oracle NetSuite

  • NetSuite Foundations
  • NetSuite Financial User
  • NetSuite Administrator
  • Oracle Developer Forms & SQL

Harvard Extension School

  • Instructional Design
  • Financial Accounting
  • Effective Organizational Communication
Expected in 04/1995 Bachelor of Science | Science Education Osmania University, Hyderabad, India, GPA:
  • Majored in Mathematics, Physics and Chemistry
Additional Information

Visual Art and Design



Work History
11/2016 to Current Global Program Manager/Lead Enablement Strategist Oracle America, Inc | City, STATE,
  • Lead strategy and design of enablement solutions
  • Define strategy for enablement business functions and framework aligning with customer business goals
  • Provide thought leadership to key stakeholders within customer success across LOB to drive business growth through innovative solution approach and processes
  • Successful in leading, influencing, and mentoring global enablement team for successful program and process execution for measurable business impact.
  • Formed business strategic partnerships with stakeholders for global alignment and standardization of business functions and enablement
01/2015 to 10/2016 Sr Enablement Manager NetSuite | City, STATE,
  • Leadership and support to consulting practice in onboarding experienced hires and provide enablement solutions to delivery team around implementation methodology, processes and procedures.
  • Participate and contribute in ongoing design, development and implementation of process improvements related to delivery services of practice.
  • Key contributor in developing strategy and curriculum design of new hire onboarding program
  • Successfully onboarded 100+ consulting staff, new college hires and delivered several on-sites training workshops.
  • Developed consultant, Advanced Revenue Management Playbook, and Learning tools and templates.
  • Received several compliments from consulting staff from practice for providing onboarding and continuing enablement support.
04/2012 to 01/2015 Business Systems Manager/NetSuite Administrator Athenahealth | City, STATE,

Athena health is medical practice Management Company which provides solution for medical practices in practice management, Care Coordination and Electronic health Records.

Environment: NetSuite ERP, NetSuite One world, Open Air, Concur, Service-Now, Jira, Agile methodologies.

  • Project manage, plan, direct NetSuite and other financial system projects and enhancements from requirement gathering, UAT, training and deployment.
  • Responsible for managing all finance systems enhancements and projects including NetSuite- core ERP application.
  • Key team lead in development and planning of O2C project.
  • Successfully managed and executed various NetSuite enhancements which include basic project accounting, Budget calculation and reporting, procure to pay, FP&A process improvements.
03/2008 to 04/2012 NetSuite Administrator/Consultant Independant Contract | City, STATE,
  • NetSuite Implementation which includes discovery, design, build, testing and deployment of various functional areas including NetSuite Financial Accounting, Order to Cash Management, Revenue Recognition, Financial Analytics and Reporting.
  • Performed NetSuite implementations from requirements to go-live for all three major functional areas: ERP, CRM and E-commerce.
  • Played key role on 5 successful implementations.
  • Implement NetSuite financials- accounting setup, payables, receivables and financial analytics.
  • Implement Order to Cash process- Order, fulfillment, invoice and accepting payments.

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Resume Overview

School Attended

  • Osmania University

Job Titles Held:

  • Global Program Manager/Lead Enablement Strategist
  • Sr Enablement Manager
  • Business Systems Manager/NetSuite Administrator
  • NetSuite Administrator/Consultant


  • Bachelor of Science

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