Meticulous, trusted, and detail-oriented PMO Director with 10 plus years' experience. Accomplished leader known and respected for leading successful change in projects and building credibility by fostering strong partnerships and relationships with clients, executive teams and staff. Operates with a sense of urgency and thrives in a fast-paced setting. Strategic solutions provider with outstanding project management and conflict management skills. Solutions driver who bridges the gap between business and technology with expertise in managing complex programs and multiple concurrent projects. Core competencies include:
Risk Issue Management
PROFICIENT IN MICROSOFT OFFICE SUITE - ADVANCED EXCEL
IN-HOUSE PROPRIETARY SOFTWARE
VERIFONE INCLong Island City, New YorkGlobal leader Director of Project Management01/2007 to Current
Proactively identify and escalate risks and issues to relevant stakeholders; with direction and guidance, lead development and delivery of tactical and achievable mitigation and contingency planning.
Establish and enforce all stages of development of new and existing products including product requirements, technology prioritization, functional implementation, usability testing, and bug tracking via PMO methodology.
Business leader for Verifone at multiple levels seamlessly and act as project champion - take ownership to deliver projects and influence project teams to achieve results.
Lives the PPMO and Verifone missions daily.
Develop project plans and then deliver the project plan to achieve business results.
Drive team accountability for deliverables and ensure projects meet milestones, including developing, documenting, and implementing business processes and new policies targeting ongoing procedure enhancements while servicing Verifone clients worldwide.
F&D CONSULTANTSNew York, New YorkProject Manager01/2006 to 01/2007
A nationwide commercial telecommunications service providing cutting edge data network services.
Developed project tools to streamline internal processes and drive project completion timeframes.
Applied project management methodologies to achieve timely and measurable results.
Communicated effectively with various departments and staff at all levels to support the unit's business needs, and/or represent user area in all system enhancements and design activities.
Influenced process changes through in-depth analysis and communication of best-practices.
Facilitated meetings or work sessions to obtain and review business and technical requirements.
METROPOLITAN LIFE INSURANCEIselin, New JerseySenior Business Project Manager01/2004 to 01/2006
Global leader as provider of insurance, annuities and employee benefit programs, serving 90 million customers.
Improved Project Management processes through the implementation of a new business case template-enhanced project visibility to determine project status for Executive decision-making.
Managed projects with varying levels of complexity and identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.
Accomplished implementation of a new IT financial analysis and internal project tracking process for four large IT departments including Business Communication Services IT, Manufacturing IT, and Services IT.
Managed all PM planning, forecasting, and business case management for the largest division at MetLife-a $5-billion department; directed multibillion-dollar budgets, reporting, investment analysis, metrics development, and software implementation.
Proactively engaged all business segment stakeholders to ensure inclusion, participation and awareness of change initiatives.
Education and Training
Bachelor of Science:Business AdministrationPACE UNIVERSITY - LUBIN SCHOOL OF BUSINESS, New York, New YorkBusiness Administration
streamline, Agile, bridges, budgets, business case, Business Communication, business processes, Change Management, Conflict Management, clients, decision-making, delivery, detail-oriented, direction, edge, fast, financial analysis, forecasting, functional, insurance, investment analysis, Director, managing, meetings, ACCESS, EXCEL, MICROSOFT OFFICE SUITE, OUTLOOK, POWER POINT, WORD, network, policies, processes, Project Management, project plans, reporting, Staffing, Strategic, telecommunications, usability testing, VISIO
Recipient of the Chancellor Richard Green Scholarship
PACE UNIVERSITY - New York, New York