Customer-oriented General Manager with 25 years of experience focused on increasing sales] and customer satisfaction. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering top level skills and fantastic customer service skills Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.
I was given the Rising Star Award in my first year of employment with Ultra Clean Laundry. I took the store from a frightful mess to a well functioning,
very clean, customer happy environment in just 6 months of employment. I did this literally on my own with just one employee for the first 2 months.
I worked double shifts, opening and closing every day 7 days a week for a month until i could get in a position to hire another employee to help and then 9 more after that to keep the store running like a well oiled machine!
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