Experienced manager with excellent customer service and membership sales skills. Action-oriented with strong ability to communicate effectively with business, prospect, and corporate audiences.
Met minimum monthly revenue, service and customer satisfaction goals.Attained facility targets, including revenue goals and member retention rates.Led weekly meetings to review performance and offer direction, motivation and guidance toward achieving individual and facility goals.Carefully evaluated member needs and assisted them in achieving personal fitness goals.
Prospected, Generated Leads, toured and closed. Contributed to the operation of a clean, friendly and well maintained health club.
2008 President's club award winner.
Generated Leads, prospected with lead boxes and flyer's. Toured and closed prospective members. Handled telephone Inquiries and set new joins up with the fitness express line.
Trained for the 2004 & 2008 Olympic Games and World Championships.
Membership with The Tysons Regional Chamber of Commerce.
Hold a CPU/AED Certification.
Working on my NASM (National Academy of Sports Medicine) Certification.
Member of the 2002 United States World Track and Field Championship Team.
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