Livecareer-Resume

General Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated results-oriented General Manager with over 10+ years of experience in building a team and cultivating each persons strengths to impact the P&L and grow the business. Years of proven business acumen in a store that generates more than 3M per year. Strong coaching and leading by example to drive performance management in my team to increase NOI and overall staffing numbers while maintaining a positive guest experience. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Skills
  • Decision Making
  • Originality and Creativity
  • Focus and Follow-Through
  • Staff Scheduling
  • Finance and Accounting Oversight
  • Recruitment and Hiring
  • Verbal and Written Communication
  • Quality Assurance
  • Problem Anticipation and Resolution
  • Performance Assessment
  • Sales Tracking
  • Financial Statement Review
  • Budget Control
  • Assignment Delegation
  • Training Management
  • Customer Service Management
  • Human Resources Oversight
  • Business Leadership
  • Records Organization and Management
  • Administrative Management
  • Team Leadership
  • Inventory Tracking and Management
  • Payroll Administration and Timekeeping
  • Business Forecasting
  • Word Processing
  • Multitasking and Prioritization
Education and Training
Catawba College Salisbury, NC, Expected in 01/2011 Bachelor of Science : Exercise Science - GPA :
Certifications

ServSafe

Experience
Exos - General Manager
Mountain View, CA, 06/2014 - Current
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Replenished inventory to maintain par levels.
  • Drive Net Operating Income monthly to increase revenue.
  • Mentor and train new General Managers.
  • Responsible for Multiple Units with new General Managers.
Stinky's Bait Company - Assistant Chief Operating Officer
City, STATE, 07/2008 - Current
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Assisted in growing the company to a positive revenue by creating relationships with Distribution centers.
  • Moved our product from 2 states to know growing in all 50 states with a positive NOI YOY.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
Buffalo Wild Wings - Operational General Manager
City, STATE, 08/2011 - 06/2014
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Focused on following proper Alcohol guidelines as it relates to the state of South Carolina.
  • Built and maintained P&L for the store
  • Trained and developed managers and employees to ensure succession and growth.
  • Designed sales and service strategies to improve revenue and retention.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average

Resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Catawba College
Job Titles Held:
  • General Manager
  • Assistant Chief Operating Officer
  • Operational General Manager
Degrees
  • Bachelor of Science

Similar Resume

View All
General Manager
General Manager
General Manager