LiveCareer-Resume

general manager resume example with 15+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Two years experience as a General Manager with extensive customer service background. Seeking professional management career with strong desire to deliver an exceptional dining service and to raise service standards.

Highlights
  • ServSafe certified
  • Stable work history
  • Customer-oriented
  • Supervisory skills
  • Increase sales
  • Decrease corporate complaints
Experience
02/2010 to Current General Manager Fidelitone | Cincinnati, OH,
  • Direct supervision of management and employees
  • Hiring, training and scheduling
  • Product ordering and inventory
  • Sales promotions
  • Ensure exceptional customer service and product standards
  • Customer complaint review to better employee service
  • Review of food, labor, and product costs to provide maximum profit for business
10/XXX8 to 09/XXX9 Associate San Francisco Goodwill | Fillmore, CA,
  • Maintain cleanliness of store
  • Responsible for balancing register at end of shift
04/XXX8 to 01/XXX9 Microsoft Dynamics GP Support Engineer Giant Eagle | Rocky River, OH,
  • Provide support for end users and certified Microsoft Dynamics partners
  • Consult with installations and upgrades via phone and email
  • Research and write knowledge base articles
01/XXX7 to 04/XXX8 User Support Temp MeritCare Health System | City, STATE,
  • Configure and install PC's and other hardware in offices, clinics and hospital
  • Write technical documentation
  • Responsible for tracking computer and peripherals
XXX5 to 10/XXX8 Shift Manager Dairy Queen | City, STATE,
  • Supervise employees
  • Perform end of shift cash accounting
  • Handle and resolve all customer questions, concerns, and complaints
Education
Expected in to to | Computer Information Systems Minnesota State Technical and Community College, Moorhead, MN GPA:
Expected in XXX6 to to High School Diploma | Fargo South High School, Fargo, ND GPA:

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Resume Overview

School Attended

  • Minnesota State Technical and Community College
  • Fargo South High School

Job Titles Held:

  • General Manager
  • Associate
  • Microsoft Dynamics GP Support Engineer
  • User Support Temp
  • Shift Manager

Degrees

  • High School Diploma

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