Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Two years experience as a General Manager with extensive customer service background. Seeking professional management career with strong desire to deliver an exceptional dining service and to raise service standards.
Highlights
ServSafe certified
Stable work history
Customer-oriented
Supervisory skills
Increase sales
Decrease corporate complaints
Experience
02/2010 to CurrentGeneral ManagerFidelitone | Cincinnati, OH,
Direct supervision of management and employees
Hiring, training and scheduling
Product ordering and inventory
Sales promotions
Ensure exceptional customer service and product standards
Customer complaint review to better employee service
Review of food, labor, and product costs to provide maximum profit for business
10/XXX8 to 09/XXX9AssociateSan Francisco Goodwill | Fillmore, CA,
Maintain cleanliness of store
Responsible for balancing register at end of shift
04/XXX8 to 01/XXX9Microsoft Dynamics GP Support EngineerGiant Eagle | Rocky River, OH,
Provide support for end users and certified Microsoft Dynamics partners
Consult with installations and upgrades via phone and email
Research and write knowledge base articles
01/XXX7 to 04/XXX8User Support TempMeritCare Health System | City, STATE,
Configure and install PC's and other hardware in offices, clinics and hospital
Write technical documentation
Responsible for tracking computer and peripherals
XXX5 to 10/XXX8Shift ManagerDairy Queen | City, STATE,
Supervise employees
Perform end of shift cash accounting
Handle and resolve all customer questions, concerns, and complaints
Education
Expected in | Computer Information SystemsMinnesota State Technical and Community College, Moorhead, MNGPA:
Expected in XXX6High School Diploma | Fargo South High School, Fargo, NDGPA:
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