Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Team-oriented Retail Sales Associate and Tech Support provider who works well in a collaborative environment, yet thrives on personal sales achievements.

2011 to Current
General Manager Hand & Stone Cherry Hill, NJ,
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Provided base level IT support to company personnel.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Built and maintained successful relationships with service providers, dealers and consumers.
  • Maintained composure and patience in face of difficult customer situations.
  • Support customers with online billing and account issues.Trained new employees and explained protocols clearly and efficiently.
  • Supported customers having data connectivity issues.
  • Assisted customers with technical issues via email, live chat and telephone.
01/2002 to 04/2012
Emergency Medical Technician (Part Time) Covid Clinic San Mateo, CA,
  • Provided life support services during medical emergencies on scene and en route to the hospital.
  • Maintained a state of readiness and alertness for all assignments.Collected pertinent information from the patient, family and friends, medical records and prescriptions.Rapidly assessed whether life threatening criteria was present and took immediate action.Initiated plans of care based on patient assessments.
  • Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
  • Completed all mandatory education and training classes.Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.
  • Interacted with patients, families, hospital staff and the general public.
07/2006 to 11/2011
Tour Manager Southwest General Health Center Middleburg Heights, OH,
  • Promoted and set up concerts for Colt Ford, Brantley Gilbert, Luke Bryan, Rhett Akins, Bucky Covington Sunny Ledfurd.
06/2009 to 06/2010
Police Officer Ascension Health Birmingham, AL,
  • Gathered preliminary investigation information as a first responder to crime scenes.
  • Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Directed traffic during emergency and congested situations.
  • Instructed suspects on field sobriety tests and used portable equipment to perform tests.
  • Prepared cases for trial and appeared and testified in court as a witness.
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Served active warrants and subpoenas.
  • Mediated domestic-related disturbances and protected victims from harm.
  • Responded to and investigated security and burglar alarms.
  • Searched vehicles, buildings, homes and property for evidence and stolen property.
  • Conducted high-speed vehicle chases in serious and emergency situations.
  • Directed and controlled crowds at parades, funeral processions and sporting events.
04/2005 to 11/2007
Marketing Rep Evans Distribution Company MI, State,
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Described use and operation of merchandise to customers.
03/2003 to 2005
Owner Operator University Of Utah Rexburg, ID,
  • of small radio business specializing in sales and service of Motorola Radio, Kenwood Radio, RELM Radio, Alltell, Southern Linc and Verizon products.
  • Closed business after taking retail job with Alltel.
1999 to 2002
Assistant Metter Fire Dept City, STATE,
  • Recruited, hired and trained [volunteer firefighters for the department Instituted standard operating procedures for the department.
  • Maintained all of the fire hydrant systems for the city and county.
  • Maintained all incident reports and headed arson investigations for the department.
  • Assisted in the development and purchase of 2 new fire trucks for the department totaling over $500,000.00 Upgraded the department to modern technology.
1996 to 2004
E-911 Dispatcher Emanuel County E-911 City, STATE,

Handled emergency and non emergency calls for the citizens of Emanuel County by gathering all pertinent information and routing them to the appropriate departments.

Expected in 1994
High School Diploma:
Riverside Military Academy - Gainesville, GA
Expected in
Associate of Applied Science:
GA Military College - Milledgeville, GA
Transfered to East GA College/Swainsboro Tech
Professional Affiliations
Volunteer Firefighter for Twin City Fire Dept for 17 years. Member of Swainsboro Jaycees from 2002-208
cash registers, closing, communication skills, life support, Linc, medical emergencies, Motorola, protocols, quality assurance, Radio, retail, sales, scheduling, team player, warrants

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School Attended

  • Riverside Military Academy
  • GA Military College

Job Titles Held:

  • General Manager
  • Emergency Medical Technician (Part Time)
  • Tour Manager
  • Police Officer
  • Marketing Rep
  • Owner Operator
  • Assistant
  • E-911 Dispatcher


  • High School Diploma
  • Associate of Applied Science

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