Proven operations leader with a strong focus on quality, project management, process improvements, and team development. Demonstrated track record of consistently identifying and leading operational enhancement efforts. Successfully maintained long-standing relationships with numerous Fortune 500 clients by driving the company's goal of quality and service.
The Craftsmen Printers was an ISO 9001:2008 certified printer of package inserts (PIs), booklets (IFUs) and other packaging related products for the medical device, diagnostic, pharmaceutical and cosmetic industries. With a strong focus on quality standards, process improvements and service, The Craftsmen Printers developed long-standing relationships with various Fortune 500 Companies including Stryker Orthopedics, Hoffman La Roche, Becton-Dickinson, Howmedica/Pfizer, L'Oreal/Cosmair, etc. (See more at www.craftsmenprinters.com)
GENERAL MANAGER 1999 - 2015
Direct all aspects of 20+ employee operation including, project management, production planning, account management, P&L, setting quality standards, policy & procedures (SOPs), plant layout & design, estimating/pricing/purchasing, AP/AR, and computer systems. Manage all facets of human resources including employee relations, retention, payroll, insurance, and 401k plans. Maintained all previous duties as Production/Operations Manager after promotion in 1999.
Production / Operations Manager
Responsible for leading process improvements, implementing policies & procedures, setting production schedules and coordinating prep, proofing, press & finishing processes. Continue to manager relationships with customers, account reps and outside bindery services. Responsible for purchase, layout & installation of various equipment (presses, folders, cutters, pre-press equipment, packaging equipment, computer systems, storage units, safety products, material handling equipment, and delivery vehicles). Responsible for OSHA and environmental compliance. Continued to personally handle as well oversee estimating, customer service, processing orders, purchasing, internal and external press and finishing approvals billing, etc.
Estimator / Buyer / Account Management 1986 – 1990 The Craftsmen Printers - Clifton, NJ
Manage end-to-end customer estimating process including creation of quote letters, order confirmations, proofing, purchasing of materials and partner with outside vendors for pre-press & finishing services when applicable. Work with inside Sales team to manage existing accounts including Hoffman La Roche, Becton-Dickinson, Howmedica/Pfizer, L'Oreal/Cosmair, Warner-Chilcott, National Medical Care, G&W Labs, etc.
PREVIOUS POSITIONS HELD:
The Craftsmen Printers - Clifton, NJ
Served as Football Team Captain; helped lead team to back-to-back Undefeated State & League Championship Teams
Courses: Printing Overview, Print Estimating and Paper
Completed 15 Credits Including Micro & Macro Economics
Gardening, Aquariums, Tennis, Racquetball, Coaching Youth Football and Basketball
Married father of three sons
Awards and Acheivements
International Association of Printing House Craftsmen Awards on our only two entries:
See excerpts from customer audit summaries at:
Estimating & Purchasing
Setting Quality Standards
Monthly & Annual P&L Review
Policy & Procedure Setting (SOPs)
Plant Layout & Design
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