General Manager/Dealer Principal Resume Example Glendale Hyundai

GENERAL MANAGER/DEALER PRINCIPAL

Professional Summary

General Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems. Very experienced and highly energetic candidate who is able to drive profitability improvement through strategic growth, waste elimination, and quality enhancement. I have a long track record of successfully directing the execution of tactical operating plans, and exceeding manufacturer sales effectiveness objectives.

Skills

Process optimization
Strategic planning
Budgeting and finance
Recruitment and talent development
Multi-operations management
Methodologies and deployment
Personnel management
Marketing & Digital Advertising Strategist

New product introductions
Inventory control
Customer-oriented
Complex problem solving
Visionary
Results-oriented
Talented multi-tasker
Logistics management

Work History

07/2014 to 09/2016

General Manager/Dealer PrincipalGlendale Hyundai – 411 South Brand Blvd., Glendale, CA 91204

Responsible for day to day operations of the store, we set out to grow the store quickly and become a leader in Los Angeles § We grew service business 26% and used car business by 300% § Took outdated store, repackaged it for modern times, adding a strong CRM system, service and sales processes, Internet/BDC Department, and digital marketing package.
Managed 52 employees on a daily basis, on 2 properties and 5 storage lots, over 400 new and 100 used in inventory, servicing up to 16,000 ROs a year.
Strong Leadership Communication Skills
Makes Customer Satisfaction a Priority in Company Culture
Inventory Control of both New & Used Vehicles
Cultivates Company Culture based on a great place for employees which in turn creates a great place for customers to do business

01/2004 to 12/2013

General Manager/Executive ManagerSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354

Expanded and increased our Internet Sales production 31% from 2004 to 2006, utilizing support BDC, Higher Gear CRM, and strict processes § In 2006, I took over operations of the used car department myself, in 2007 I grew the department 36% year over year selling 1010 used vehicles.
From 2004 to 2010 Fixed Gross grew 60% from $2.8 million to $4.5 million § Overall Sales grew 51% 2004 to 2006 2,480 units to 3,744 new and used vehicles § Managed 125 employees on 3 properties daily, over 700 new and 200 used in stock, servicing up to 30,000 ROs per year § Sales Achievements in Honda SoCal Zone 1

12/2001 to 12/2003

General Sales ManagerSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354

Grew new car department sales volume 37% over 2 years.
Developed in-house CRM system similar to Sales Force.
Increased internet sales 100% over period.
Developed metrics and measured success in order to further penetrate the marketplace.

06/1996 to 11/2001

Various PositionsSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354

Various Positions Held Spreen Honda.
Participated in various roles, starting on a sales team, assistant used car buyer, internet salesperson, internet manager, sales manager.

Education

1998

Bachelor of Arts: History
University of Arizona - Tucson, AZ

Coursework includes: Speech and Communication, Sociology and Psychology
Coursework in Business, Management and Communications

Resume Overview

Companies Worked For:

Glendale Hyundai
Spreen Honda

School Attended

University of Arizona

Job Titles Held:

General Manager/Dealer Principal
General Manager/Executive Manager
General Sales Manager
Various Positions

Degrees

Bachelor of Arts : History

General Manager/Dealer Principal Resume Example

Resume Score: 80%

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