General Manager/Dealer Principal Resume Example
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GENERAL MANAGER/DEALER PRINCIPAL
Professional Summary
General Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems. Very experienced and highly energetic candidate who is able to drive profitability improvement through strategic growth, waste elimination, and quality enhancement. I have a long track record of successfully directing the execution of tactical operating plans, and exceeding manufacturer sales effectiveness objectives.
Skills
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Work History
07/2014 to 09/2016
General Manager/Dealer PrincipalIheartmedia, Inc. – Lynchburg , VA
- Responsible for day to day operations of the store, we set out to grow the store quickly and become a leader in Los Angeles § We grew service business 26% and used car business by 300% § Took outdated store, repackaged it for modern times, adding a strong CRM system, service and sales processes, Internet/BDC Department, and digital marketing package.
- Managed 52 employees on a daily basis, on 2 properties and 5 storage lots, over 400 new and 100 used in inventory, servicing up to 16,000 ROs a year.
- Strong Leadership Communication Skills
- Makes Customer Satisfaction a Priority in Company Culture
- Inventory Control of both New & Used Vehicles
- Cultivates Company Culture based on a great place for employees which in turn creates a great place for customers to do business
01/2004 to 12/2013
General Manager/Executive ManagerSpreen Honda – City , STATE
- Expanded and increased our Internet Sales production 31% from 2004 to 2006, utilizing support BDC, Higher Gear CRM, and strict processes § In 2006, I took over operations of the used car department myself, in 2007 I grew the department 36% year over year selling 1010 used vehicles.
- From 2004 to 2010 Fixed Gross grew 60% from $2.8 million to $4.5 million § Overall Sales grew 51% 2004 to 2006 2,480 units to 3,744 new and used vehicles § Managed 125 employees on 3 properties daily, over 700 new and 200 used in stock, servicing up to 30,000 ROs per year § Sales Achievements in Honda SoCal Zone 1
12/2001 to 12/2003
General Sales ManagerSpreen Honda – City , STATE
- Grew new car department sales volume 37% over 2 years.
- Developed in-house CRM system similar to Sales Force.
- Increased internet sales 100% over period.
- Developed metrics and measured success in order to further penetrate the marketplace.
06/1996 to 11/2001
Various PositionsSpreen Honda – City , STATE
- Various Positions Held Spreen Honda.
- Participated in various roles, starting on a sales team, assistant used car buyer, internet salesperson, internet manager, sales manager.
1998
Bachelor of Arts: History
University of Arizona - City, State
University of Arizona - City, State
- Coursework includes: Speech and Communication, Sociology and Psychology
- Coursework in Business, Management and Communications
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Resume Overview
School Attended
- University of Arizona
Job Titles Held:
- General Manager/Dealer Principal
- General Manager/Executive Manager
- General Sales Manager
- Various Positions
Degrees
- Bachelor of Arts : History
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