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General Manager/Dealer Principal Resume Example

Resume Score: 80%

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GENERAL MANAGER/DEALER PRINCIPAL
Professional Summary
General Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems. Very experienced and highly energetic candidate who is able to drive profitability improvement through strategic growth, waste elimination, and quality enhancement. I have a long track record of successfully directing the execution of tactical operating plans, and exceeding manufacturer sales effectiveness objectives.
Skills
  • Process optimization
  • Strategic planning
  • Budgeting and finance
  • Recruitment and talent development
  • Multi-operations management
  • Methodologies and deployment
  • Personnel management
  • Marketing & Digital Advertising Strategist
  • New product introductions
  • Inventory control
  • Customer-oriented
  • Complex problem solving
  • Visionary
  • Results-oriented
  • Talented multi-tasker
  • Logistics management
Work History
07/2014 to 09/2016
General Manager/Dealer PrincipalGlendale Hyundai – 411 South Brand Blvd., Glendale, CA 91204
  • Responsible for day to day operations of the store, we set out to grow the store quickly and become a leader in Los Angeles § We grew service business 26% and used car business by 300% § Took outdated store, repackaged it for modern times, adding a strong CRM system, service and sales processes, Internet/BDC Department, and digital marketing package.
  • Managed 52 employees on a daily basis, on 2 properties and 5 storage lots, over 400 new and 100 used in inventory, servicing up to 16,000 ROs a year.
  • Strong Leadership Communication Skills
  • Makes Customer Satisfaction a Priority in Company Culture
  • Inventory Control of both New & Used Vehicles
  • Cultivates Company Culture based on a great place for employees which in turn creates a great place for customers to do business


01/2004 to 12/2013
General Manager/Executive ManagerSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354
  • Expanded and increased our Internet Sales production 31% from 2004 to 2006, utilizing support BDC, Higher Gear CRM, and strict processes § In 2006, I took over operations of the used car department myself, in 2007 I grew the department 36% year over year selling 1010 used vehicles.
  • From 2004 to 2010 Fixed Gross grew 60% from $2.8 million to $4.5 million § Overall Sales grew 51% 2004 to 2006 2,480 units to 3,744 new and used vehicles § Managed 125 employees on 3 properties daily, over 700 new and 200 used in stock, servicing up to 30,000 ROs per year § Sales Achievements in Honda SoCal Zone 1



12/2001 to 12/2003
General Sales ManagerSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354
  • Grew new car department sales volume 37% over 2 years.
  • Developed in-house CRM system similar to Sales Force.
  • Increased internet sales 100% over period.
  • Developed metrics and measured success in order to further penetrate the marketplace.

06/1996 to 11/2001
Various PositionsSpreen Honda – 25050 Redlands Blvd., Loma Linda, CA 92354
  • Various Positions Held Spreen Honda.
  • Participated in various roles, starting on a sales team, assistant used car buyer, internet salesperson, internet manager, sales manager.

Education
1998
Bachelor of Arts: History
University of Arizona - Tucson, AZ
  • Coursework includes: Speech and Communication, Sociology and Psychology
  • Coursework in Business, Management and Communications
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Glendale Hyundai
  • Spreen Honda

School Attended

  • University of Arizona

Job Titles Held:

  • General Manager/Dealer Principal
  • General Manager/Executive Manager
  • General Sales Manager
  • Various Positions

Degrees

  • Bachelor of Arts : History

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