Self-motivated General Manager of two dental offices located in Northern Virginia with extensive knowledge and expertise in leadership skills required to lead a successful team.
Ability to delegate daily operations in order to create and maintain a successful, positive work culture.
Oversees that all department operations are running properly.
Hire new employees and performs employee performance reviews. Maintain employee confidential file and employment verification file.
Implemented Office Manual and HR policies.
Trains new employees in areas of customer service including front office operations (HIPAA compliance, insurance, billing, third-party financing) and clinical operations (sterilization, OSHA, proper use and maintenance of dental equipment).
Manages all incoming revenue (distribution to correct providers) and accounts payable.
Payroll for 17 employees.
Intermediary between doctors and VIP patients, including Ambassadors, Princes and Princesses of Middle Eastern Royalty, diplomats, and Mrs. globe pageant winners.
Coordinated appointment schedules for 12 doctors ranging in all specialties and 4 hygienists.
Managed schedule for15 full time and part time employees.
Managed accounts for over 3,000 active patients.
Implemented monthly inventory system for all dental supplies and front office supplies to maintain a given budget.
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