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General Manager Resume Example

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GENERAL MANAGER
Career Overview
Accomplished Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, problem solving skills, process management and strong operational skills to a rapidly growing company.
Skill Highlights
  • Strong communication skills
  • Managing tight deadlines
  • Working independently
  • Leadership
  • Microsoft Office products
  • Windows 8
Accomplishments
  • Lead over 40 Employees by improving intra communications, work etiquette, professionalism, and encouraging team work.
  • Appointed departmental heads that met weekly and reviewed reports across departments during management meetings.
  • Recruited and managed employees and instilling the organizations' goals and values.
  • Self- motivation: Trouble shoots the office computer hardware problems, assisted personnel in emergency situation to meet deadline and short notice order Communication: Facilitated communications across departments through feedback which lead to maximum customer satisfaction.
  • Work Ethic: Reviewed monthly budget and performance report sheet.
  • Worked longer hours to meet deadlines.
  • Initiative: Organized leadership seminar called (360 degrees fulfillment) with various subjects such as; Power of Focus, Synergy and agreement The greatness of little beginning, Capacity building (breaking the limits), the uncompromised Relationship, Entrepreneur and skill development.
  • Introduced the organization to the importance and benefits of a secured network.
Work Experience
General Manager01/2012 to 01/2014Casa Lydia Limited
  • Coordinate day to day Operations both at the front and back office Business negotiation and Public relations Quarterly review of the overall performance of the company Quality assurance of Food & Beverages Setting of quality control policies Costing & Pricing Sales and Promotions Budgeting and planning Operations supervisor 2011 Emerald Life and Leisure Ltd Nigeria, 18B Sinari Daranijo Str.
  • Victoria Island, Lagos Nigeria.
  • Reception and customer service supervision House-keeping and room service supervision Laundry Department supervision Facility maintenance check Proffering solution to customer complaints.
Operations Manager01/2009 to 01/2011
  • Maruvi Travels Management, 1 Johnsworth str.
  • Northern foreshore estate.
  • Chevron drive, Lekki Epe Exp Way.
  • Lagos Nigeria.
  • Business development and strategic planning Brand Recognition& Promotion Public Relations and client service attendant Ticketing and Booking management Hotel Reservation Emerald Life and Leisure , 2011.
SENIOR MANAGER
  • 2015 - Till Date.
  • Chuck E.
  • Cheese, 8801 Colerain Avenue 45251 Cincinnati Ohio.
  • Quality shift management Smooth event management Customer satisfaction Quality control Optimum sales.
Education and Training
Master of Science: Information Technology2016MSIT) University of CincinnatiInformation Technology
Bachelor Degree: Computer Science2011Lagos State UniversityComputer Science
Content specialist in Information security Infosec Institute
master's degree: Information Technology Computer Science2016University of Cincinnati Lagos State UniversityInformation Technology Computer Science
Bachelor's degree: Computer Science and graduatedGPA: GPA: 3.34Computer Science and graduated GPA: 3.34 Completed Security+ training at InfoSec Institute and have had the opportunity to attended series of management and customer service trainings.
Personal Information
On my current job, my team and I are known for great customer satisfactions and repeat business, which have continue to add to our business volume. During my employment with Casa Lydia, I was able to increase profit by 12% and have the lowest staff turnover as compared to the last five years. In 2011, while at Emerald Life and Leisure Ltd, Nigeria, I led a team that won the award for the best customer service and customer satisfaction. CONCLUSION: I have no doubt that given my experience, I will be an excellent addition to your organization staffing crew. I look forward to having the opportunity to contribute my quota and also learn new skills on the job. Cornelius A. Itodo.
Skills
Avenue, Budgeting, Business development, Content, Costing, client, Customer satisfaction, customer service, data analysis, event management, Facility maintenance, firewall, Information security, Laundry, office, negotiation, policies, Pricing, Promotion, Public Relations, Quality, Quality control, Quality assurance, Reception, Risk management, Sales, strategic planning, supervisor, supervision
Additional Information
  • PERSONAL ACCOMPLISHMENTS On my current job, my team and I are known for great customer satisfactions and repeat business, which have continue to add to our business volume. During my employment with Casa Lydia, I was able to increase profit by 12% and have the lowest staff turnover as compared to the last five years. In 2011, while at Emerald Life and Leisure Ltd, Nigeria, I led a team that won the award for the best customer service and customer satisfaction. CONCLUSION: I have no doubt that given my experience, I will be an excellent addition to your organization staffing crew. I look forward to having the opportunity to contribute my quota and also learn new skills on the job. Cornelius A. Itodo.
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Resume Overview

Companies Worked For:

  • Casa Lydia Limited

School Attended

  • MSIT) University of Cincinnati
  • Lagos State University
  • University of Cincinnati Lagos State University

Job Titles Held:

  • General Manager
  • Operations Manager
  • SENIOR MANAGER

Degrees

  • Master of Science : Information Technology 2016
    Bachelor Degree : Computer Science 2011
    Content specialist in Information security Infosec Institute
    master's degree : Information Technology Computer Science 2016
    Bachelor's degree : Computer Science and graduated

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